Outbound Operations Lead & Training Champion

Scarlett Indonesia; Jakarta Pusat; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

Scarlett Indonesia is seeking a Warehouse Training & outbound operations supervisor to join our growing team in Jakarta. You will oversee daily outbound activities, lead a team of outbound associates, and ensure timely, accurate shipping while enforcing SOPs.

You will develop engaging training materials, use MS Excel for performance tracking, audit processes, and collaborate with Inbound, Inventory, and Logistics to optimize warehouse flow and reporting for management review.

Qualifications

• 3+ years in warehouse training, fulfillment, or logistics.
• Deep knowledge of warehouse SOPs and fulfillment (inbound/outbound/returns).
• Ability to create engaging training materials and Excel-based evaluations.
• Excel proficiency for recording and reporting.
• Strong communication and presentation skills.
• Detail-oriented with auditing capabilities.
• Analytical about new employee understanding and performance.
• Located at the Warehouse with willingness to work shifts.

Responsibilities

• Oversee daily outbound operations including picking, packing, loading for timeliness and accuracy.
• Lead and supervise outbound staff to meet productivity and quality targets; enforce SOPs.
• Audit outbound activities regularly to ensure compliance and identify improvements.
• Provide on-the-job training and guidance to outbound staff, assessing performance.
• Develop training materials and use MS Excel for performance tracking and evaluation.
• Collaborate with Inbound, Inventory, and Logistics to optimize warehouse flow.
• Generate reports on outbound performance and audits for management review.
• Address operational issues and discrepancies promptly.

Skills

Warehouse training

Fulfillment center

Logistics operations

Excel reporting

Training material creation

Team supervision

Outbound processes

Auditing

Tools

Microsoft Excel

Job description

Scarlett Indonesia is seeking a Warehouse Training & outbound operations supervisor to join our growing team in Jakarta. You will oversee daily outbound activities, lead a team of outbound associates, and ensure timely, accurate shipping while enforcing SOPs.

You will develop engaging training materials, use MS Excel for performance tracking, audit processes, and collaborate with Inbound, Inventory, and Logistics to optimize warehouse flow and reporting for management review.