Order-to-Cash Analyst: Growth & Impact (Fixed-Term)

Philip Morris International; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

Philip Morris International in Surabaya, Indonesia, is seeking a detail‑oriented OTC professional to monitor sales orders and ensure accurate delivery details. The role involves shipment administration, records maintenance, and collaboration with teams to support order‑to‑cash activities.

Ideal candidates will have strong customer communication, process improvement mindset, and proficiency with MS Office, SAP, and BI tools. Open to fresh graduates and offering a fixed‑term assignment.

Qualifications

• Experience communicating with customers and stakeholders.
• Willingness to identify process improvements and drive change.
• Fast learner with motivation to grow professionally.
• Strong English communication and presentation skills.

Responsibilities

• Monitor daily O2C Order & Invoice Management activities.
• Enter orders, including manual transactions.
• Check product and service availability based on information.
• Track orders, updates and cancellations per instructions.
• Create invoices and perform basic checks; escalate issues as needed.
• Create manual credit and debit notes per guidelines.
• Monitor daily invoicing activities and dashboards.
• Process manual and sundry invoices following standard procedures.

Skills

Customer comms

Continuous improvement

Fast learner

MS Office

English skills

Interpersonal skills

Analytical skills

Team player

Fresh graduates welcome

OTC knowledge

Education

Bachelor's degree in Business/SCM/Logistics/Finance

Tools

SAP

Power BI

Excel

Job description

Philip Morris International in Surabaya, Indonesia, is seeking a detail‑oriented OTC professional to monitor sales orders and ensure accurate delivery details. The role involves shipment administration, records maintenance, and collaboration with teams to support order‑to‑cash activities.

Ideal candidates will have strong customer communication, process improvement mindset, and proficiency with MS Office, SAP, and BI tools. Open to fresh graduates and offering a fixed‑term assignment.