Order & Returns Automation (Excel VBA, Tableau + Power BI)

PT. ADIDAS INDONESIA; Jakarta Pusat; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

PT. ADIDAS INDONESIA is seeking a detail-oriented team member with automation experience to manage customer orders and returns from processing through resolution.

The role emphasizes on-time delivery, accurate returns handling, and advanced Excel-driven reporting to boost efficiency and process accuracy. Collaboration with cross-functional teams and participation in SAP-related activities are expected.

Qualifications

• Advanced Excel with VBA and Index skills.
• 2–4 years in order management or digital automation projects.
• Knowledge of SAP/ERP systems.

Responsibilities

• Collaborate on delivery note creation and execution to meet SLAs.
• Manage full customer returns process, including refunds and replacements.
• Maintain accurate order records and pursue process improvements.
• Lead automation projects for order management tools (Excel VBA).
• Participate in SAP workshops, upgrades, go-lives, and regression testing in CS.

Skills

Excel VBA

Tableau

Power BI

SAP/ERP

Order management

Automation

Communication

Problem solving

Education

Bachelor's degree in IS/IT or related field

Tools

SAP

Job description

PT. ADIDAS INDONESIA is seeking a detail-oriented team member with automation experience to manage customer orders and returns from processing through resolution.

The role emphasizes on-time delivery, accurate returns handling, and advanced Excel-driven reporting to boost efficiency and process accuracy. Collaboration with cross-functional teams and participation in SAP-related activities are expected.