Oracle Fusion Finance AMS Delivery Manager

Tata Consultancy Services Limited; Indonesia; On-site; IDR 600,000,000 - 1,000,000,000; Full time

Job summary

Tata Consultancy Services Limited in Indonesia seeks an experienced Oracle Fusion Cloud ERP AMS engagement lead responsible for end-to-end delivery and governance. You will run onsite/offshore delivery with SLA and P&L oversight.

The role requires fluent English and Bahasa Indonesia, CFO/CIO‑level communication, and ITIL 4 processes managed in ServiceNow, with strong finance process depth (R2R, P2P, O2C).

Qualifications

• Experience leading Oracle Fusion Cloud ERP AMS engagements with onsite/offshore delivery.
• Strong communication with CFO/CIO-level stakeholders in Indonesian context.
• ITIL 4 based incident, problem, change and release management using ServiceNow.

Responsibilities

• Own end-to-end AMS delivery including SLA, governance, and delivery P&L.
• Coordinate transition/takeover of AMS from incumbent SI.
• Ensure finance processes (R2R, P2P, O2C) are governed with quarterly updates.

Skills

Stakeholder communication

English fluency

Bahasa Indonesia fluency

Transition management

Governance & SLA

Tools

Oracle Fusion Cloud

ServiceNow

OPKey/UiPath

Oracle EPM

OIC/OCI

Job description

About TCS:

A purpose‑led organization that is building a meaningful future through innovation, technology, and collective knowledge. We're #BuildingOnBelief.

Tata Consultancy Services (TCS) is a global leader in IT services, digital and business solutions that partners with its clients to simplify, strengthen and transform their businesses. TCS offers a consulting‑led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. We ensure the highest levels of certainty and satisfaction through a deep‑set commitment to our clients, comprehensive industry expertise and a global network of innovation and delivery centers. For more information, visit us at www.tcs.com.

Job Requirement:

Must Have

• End-to-end ownership of an Oracle Fusion Cloud ERP AMS engagement (15+ FTE, onsite/offshore) incl. SLA, delivery P&L and governance
• Executed a transition/takeover of AMS from an incumbent SI (KT, shadow, reverse-shadow, service acceptance)
• ITIL 4-based incident, problem, change and release management with ServiceNow
• Finance process depth (R2R, P2P, O2C, month-end close) and Oracle quarterly-update governance
• Fluent English and Bahasa Indonesia; CFO/CIO-level communication

Good to Have

• Oracle Fusion Financials Implementation Professional certification [4]
• PMP / PRINCE2 / ITIL 4 Managing Professional
• Telecom or large-enterprise finance transformation experience in Indonesia
• Exposure to Oracle Cloud EPM (FCCS/TRCS/ARCS), OIC and OCI operations
• Delivered contractual YoY productivity via automation (Opkey, UiPath, AI ticket triage)

Thank you for your interest in applying for this position with TCS. All applicants who meet the requirements will be considered equally and fairly for employment. TCS is an equal employment opportunity provider and does not differentiate applicants on any basis. If you are a person with a disability and need a reasonable accommodation to apply for this career opportunity.