OPRATIONS SUPERVISOR

PT. Prodema Investment Indonesia; Nusa Penida; On-site; IDR 80,352,000 - 122,760,000; Full time

Job summary

PT. Prodema Investment Indonesia seeks an Operation Supervisor to oversee daily villa and resort operations in Nusa Penida. This hands-on role coordinates with the Operations Manager to maintain standards, ensure timely reporting, and drive field efficiency.

The ideal candidate has 2–3 years in hospitality operations, strong leadership, and solid reporting skills, with proficiency in MS Office for documentation and analysis.

Qualifications

• Minimum Diploma (D3) or bachelor's degree in Hospitality, Hotel Management, or related field.
• 2–3 years of experience in hotel, resort, villa, or property operations.
• Experience supervising teams or coordinating staff is an advantage.

Responsibilities

• Oversee daily operations of villas and resorts in Nusa Penida.
• Conduct regular property inspections for cleanliness and facilities.
• Monitor performance, discipline, and attendance of operational staff.
• Coordinate with housekeeping, maintenance and other teams for smooth operations.
• Prepare and submit daily, weekly, and monthly operational reports to the Operations Manager.
• Identify operational issues and ensure appropriate follow-up actions.

Skills

Leadership

Operations supervision

Reporting

Education

Diploma or Bachelor’s degree

Tools

MS Office (Excel, Word)

Job description

Prodema Indonesia is seeking an Operation Supervisor to oversee the daily operations of the company's villas and resorts located in Nusa Penida. This position involves hands-on field supervision and close coordination with the Operations Manager to ensure smooth daily operations, compliance with company standards, and timely submission of operational reports.

Key responsibilities

• Supervise and monitor the daily operations of villas and resorts in Nusa Penida
• Conduct regular property inspections to ensure cleanliness, building conditions, facilities, and operational standards are properly maintained
• Monitor the performance, discipline, and attendance of operational staff in the field
• Coordinate with housekeeping, maintenance, and other operational teams to ensure smooth daily operations
• Prepare and submit daily, weekly, and monthly operational reports to the Operations Manager
• Identify operational issues in the field and ensure appropriate follow-up actions are taken
• Monitor maintenance requirements, facility repairs, and the progress of maintenance work
• Ensure all operational activities comply with company policies and Standard Operating Procedures (SOPs)
• Monitor the availability of supplies, equipment, and materials required to support property operations
• Ensure instructions from the Operations Manager are properly implemented and completed on time

About you

• Minimum Diploma (D3) or bachelor's degree (S1) in Hospitality, Hotel Management, or a related field
• Minimum of 2–3 years of experience in hotel, resort, villa, or property operations
• Previous experience supervising teams or coordinating staff activities is an advantage
• Strong leadership, coordination, and problem-solving skills
• Good communication and reporting skills
• Proficient in Microsoft Office, particularly Excel and Word
• Ability to prepare structured, clear, and accurate operational reports
• Detail-oriented, disciplined, responsible, proactive, and able to work independently in the field
• Knowledge of housekeeping standards, maintenance coordination, and hospitality service standards is an advantage