Operations Performance Analyst — Data-Driven Optimizer

Shopee Internasional Indonesia

Jakarta Pusat

On-site

IDR 120,000,000 - 180,000,000

Full time

6 days ago

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Job summary

Shopee Internasional Indonesia is seeking a Performance Management Coordinator for SPX Express in North Jakarta. The role focuses on analyzing KPI trends, creating dashboards, and delivering data-driven recommendations to optimize operations.

You will work with cross-functional teams to ensure accurate reporting and continuous improvement. Ideal candidates have a minimum of 3 years in logistics or related fields, strong Excel/PowerPoint skills, and the ability to communicate effectively with

Qualifications

Bachelor’s degree in any field.
Minimum 3 years of experience in a logistics, warehouse, or related company, preferably in a data analyst or operations performance role.
Strong data-driven mindset with analytical and problem-solving skills.
Proficient in Microsoft Excel and PowerPoint; familiar with Google Sheets and Looker Studio.

Responsibilities

Prepare, maintain, analyze, and present operational performance reports for strategic and management meetings.
Provide data-driven insights, monitoring, and recommendations to support continuous improvement across the Operations Team.
Collaborate with the Operations Excellence and Business Intelligence teams to develop and maintain automated performance reports and dashboards.
Ensure operational reports accurately reflect the latest processes, KPIs, and business requirements.
Contribute to the growth and development of the SPX Express team.