Operations Manager

Klinik Gigi Utama Opal Dental; Kebayoran Baru; Vor Ort; IDR 200.880.000 - 334.800.000; Vollzeit

Zusammenfassung

Opal Dental Jakarta is seeking an exceptional Operations Manager to ensure consistently excellent patient care and efficient clinic operations.

You will own the end-to-end patient journey, oversee daily readiness and maintenance, optimize scheduling and chair utilization, manage treatment-follow-up, and lead service recovery and root-cause actions.

Qualifikationen

• Strong ownership and active follow-through.

Aufgaben

• End-to-end non-clinical patient journey to premium patient experience.
• Daily clinic readiness, facility condition, preventive maintenance.
• Scheduling accuracy, patient flow, chair utilization and operational capacity.
• Treatment-plan follow-up process and prevention of internal missed opportunities.
• Complaint handling, service recovery and root-cause corrective action.

Kenntnisse

Ownership & follow-through

Jobbeschreibung

We are looking for an excellent Operations Manager who is able to make Opal Dental Jakarta doing consistently excellent as well!

Candidate Requirements

• Strong ownership active follow-through

What You Will Own

• End-to-end non-clinical patient journey premium patient experience.
• Daily clinic readiness, facility condition, preventive maintenance.
• Scheduling accuracy, patient flow, chair utilization dan operational capacity.
• Treatment-plan follow-up process dan prevention of internal missed opportunities.
• Complaint handling, service recovery dan root-cause corrective action.

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