Operations Manager

PT Jones Lang LaSalle; Jakarta Utara; On-site; IDR 180,000,000 - 320,000,000; Full time

Benefits offered by this job

Medical

Dental Insurance

BPJS (kesehatan & ketenagakerjaan)

THR

Job summary

PT Jones Lang LaSalle is seeking an experienced Operations Manager to coordinate and oversee daily building operations across multiple sites. You will manage vendor relationships, tenant services, and ensure compliance with quality standards.

The role requires a Bachelor's degree, at least 5 years in operations management in residential/offices, strong budgeting and leadership skills, and business English proficiency. Willingness to relocate to Jabodetabek or other Indonesian regions.

Qualifications

• Bachelor's degree required with preferred engineering background.
• Minimum 5 years of experience in Operations Manager or related roles in Residential, Strata, Office or Leasing.
• Strong budgeting, vendor management and building operations knowledge.
• Good leadership, communication and administration skills; Business English proficiency.

Responsibilities

• Coordinate and oversee daily building operations, including routine maintenance and service requests.
• Manage vendor and contractor relationships, monitor performance and contracts.
• Provide tenant services and support, handle inquiries, moves, and events.
• Maintain operational documentation and reporting with regular summaries to management.
• Manage inventory and supplies, monitor stock and support budget planning.
• Coordinate staff schedules, meetings and training; implement ISO 9001:2015 standards.

Skills

Leadership

Budgeting

Vendor management

English proficiency

Education

Bachelor's Degree (S1) in any major or concentration, preferably in Engineering

Job description

This role involves coordinating and overseeing daily building operations, managing vendor and contractor relationships, providing tenant services and support, maintaining operational documentation, managing inventory and supplies, and facilitating operational coordination and improvement.

Key responsibilities

Coordinate and oversee daily building operations, including scheduling routine maintenance activities, managing work orders and service requests, and conducting regular facility inspections

Manage vendor and contractor relationships, including coordinating service providers, monitoring vendor performance and contract compliance, and assisting in procurement processes for operational needs

Provide tenant services and support, including handling tenant inquiries and concerns, facilitating communication between tenants and management, coordinating tenant move-ins and move-outs, and assisting with building events and activities

Maintain operational documentation and reporting, including preparing routine operational reports, maintaining accurate records of building operations, and submitting regular activity summaries to management

Manage inventory and supplies, including monitoring and managing inventory of supplies and equipment, coordinating ordering and replenishment of necessary items, and supporting budget planning for building operations

Facilitate operational coordination and improvement, including coordinating schedules for building staff, managing logistics for operational meetings and training sessions, facilitating effective communication among all operational stakeholders, identifying and recommending operational process improvements, and implementing ISO 9001:2015 standards

About you

Bachelor's Degree (S1) from any major or concentration, preferably in Engineering

Minimum 5 years experience as Operations Manager or related roles in Residential, Strata, Office, or Leasing

Skill and knowledge in budgeting, managing vendors, and building operations

Good leadership, communication and administration skills

Business English proficiency

Open for placement in Jabodetabek area as well as Batam, Makassar, Bali, Surabaya, or Papua

Perks and benefits Medical Miscellaneous allowance Dental Insurance, BPJS (kesehatan & ketenagakerjaan), THR

What can I earn as an Operations Manager