Operations Engineer, Server & Infrastructure (Contract)

PT Sea Group; Indonesia; On-site; IDR 180,000,000 - 240,000,000; Part time

Job summary

PT Sea Group is seeking an Operations Engineer, Server & Infrastructure (Contract) to ensure reliable corporate server platforms across regional offices. You will handle day-to-day operations, patching, monitoring, backups and incident resolution, while automating tasks using PowerShell, Bash or Python.

The role requires 2+ years in production server infrastructure, hands-on virtualization (Proxmox VE, VMware vSphere, vCenter), and robust AD/Windows/Linux expertise.

Qualifications

• Bachelor's degree in CS/IT or related field.
• Minimum 2 years of production server infrastructure experience.
• Hands-on with Proxmox VE, VMware vSphere and vCenter.
• Experience with patch management and monitoring.
• Windows Server and Active Directory administration experience.
• Linux administration and scripting (PowerShell/Bash/Python).
• Experience with backup platforms such as Veeam.

Responsibilities

• Operate and maintain corporate server infrastructure across multiple countries and regions.
• Plan and execute OS and infrastructure patching with rollback planning.
• Manage monitoring and alerting for timely incident response.
• Administer virtualization platforms and VM provisioning.
• Provide operational support for Active Directory and identity services.
• Investigate incidents and resolve systemic issues with teams/vendors.
• Develop scripts to automate recurring tasks (PowerShell, Bash, Python).
• Maintain runbooks and technical documentation.
• Participate in on-call rotations and out-of-hours maintenance.

Skills

Analytical skills

Troubleshooting

Scripting: PowerShell/Bash/Python

Multi-country coordination

Education

Bachelor's degree in Computer Science / IT or related field

Tools

Proxmox VE

VMware vSphere

vCenter

Veeam backup

Job description

Operations Engineer, Server & Infrastructure (Contract)

Corporate IT is the backbone of our business. Our team helps Sea develop a competitive advantage through defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational requirements. As part of our team, you will help deliver seamless IT experiences and support to employees at Sea by providing responsive helpdesk service, stable networks and reliable IT systems.

As an Operations Engineer in the System Team, you will be responsible for the day-to-day operation and reliability of Sea's corporate server and infrastructure platforms across our regional offices. The role focuses on system operations, patching, monitoring, backup and recovery, incident resolution, and operational automation.

• Operate and maintain corporate server infrastructure across multiple countries, including virtualisation platforms, Windows and Linux systems, and associated services.
• Plan and execute operating system, firmware and infrastructure patching, including testing, rollback planning and compliance tracking.
• Manage infrastructure monitoring and alerting to ensure effective coverage, timely response and resolution of identified issues.
• Manage backup operations and recoverability, including backup verification, scheduled restore testing and recovery checks.
• Administer virtualisation platforms, including host lifecycle, capacity management, VM provisioning, inventory management and platform migrations.
• Provide operational support for Active Directory and related identity services, including directory changes, migrations and regional cutovers led by the Engineering team.
• Investigate and resolve incidents and recurring system issues, working with internal teams and vendors where required.
• Develop and maintain scripts using PowerShell, Bash or Python to automate recurring operational tasks such as patching, provisioning, reporting and system checks.
• Maintain accurate runbooks, system documentation, operational procedures and troubleshooting guides.
• Identify and implement agreed improvements to systems, tooling and operational processes.
• Participate in scheduled out-of-hours maintenance and the team's on-call rotation.
• Bachelor's degree or higher in Computer Science, Information Technology or a relevant field.
• Minimum 2 years of relevant experience operating production server infrastructure in a similar role.
• Hands‑on experience administering enterprise virtualisation platforms such as Proxmox VE, VMware vSphere and vCenter, or equivalent.
• Practical experience with patch management and infrastructure monitoring across a server estate.
• Experience administering Windows Server and supporting enterprise Active Directory environments.
• Linux administration experience, including packages, services, storage and troubleshooting, is highly advantageous.
• Scripting capability in PowerShell, Bash or Python for operational automation.
• Experience with enterprise backup platforms such as Veeam is advantageous.
• Microsoft, virtualisation or Linux certifications are advantageous.
• Comfortable supporting infrastructure across multiple countries and time zones, including scheduled out-of-hours work and on-call support.
• Strong analytical and troubleshooting skills, with ownership of issues through to resolution.
• Good interpersonal and communication skills, with the ability to work effectively with regional IT teams, users and vendors.
• Initiative, enthusiasm and willingness to learn in a fast-paced environment.
• Passion for technology and continuous improvement.