Operations Agent (Denpasar, Bali)

Joinimagine; Denpasar; On-site; IDR 66,960,000 - 89,280,000; Full time

Benefits offered by this job

Career growth

Great culture

Benefits program

Learning programs

Job summary

DHL Indonesia in Bali is seeking a dedicated team member to join the Insanely Customer Centric team as a Certified International Specialist.

You will process inbound/outbound shipments, support Service Centre operations, and ensure adherence to DHL standards while working in shifts.

Bachelor degree, <1 year experience, English proficiency, and strong software skills are required; opportunity to grow in an international environment.

Qualifications

• Bachelor degree or equivalent.
• <1 year of relevant experience.
• Proficient in Word, Excel, PowerPoint and other MS Office tools.
• Strong English communication skills, written and spoken.
• Willingness to work in shifts and meet targets.
• Must be able to work independently and in a team.
• Able to handle physical tasks as required by logistics roles.

Responsibilities

• Ensure inbound and outbound shipments are processed according to local and DHL standards.
• Activate standard process flows in daily operations to satisfy customer needs.
• Process inbound and outbound material per latest procedures.
• Keep work area clean and ready for next cycle.
• Provide administrative and operational support to Service Centre operations.
• Collaborate with team to complete daily tasks.
• Track shipment information and share with network per procedures.
• Ensure equipment operates correctly and address issues.
• Rotate through different operations to broaden role knowledge.

Skills

English proficiency

Time management

Teamwork

Adaptability

Independent work

Education

Bachelor Degree or equivalent

Tools

Word, Excel, PowerPoint

Job description

YOU DRIVE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our \"Insanely Customer Centric\" Team and become a Certified International Specialist!

Grow YOUR career with DHL today!

Main Responsibilities:

• Ensure that all shipments - both inbound and outbound - are processed according to local and DHL Network standards in a safe and secure manner
• Activate the standard and agreed process flows in daily operations to satisfy the customer needs and requirements
• Process inbound and outbound material according to the latest processes and procedures
• Keep the process area clean and tidy and make sure it is ready for the next process cycle
• Offer administrative and operational supports to Service Centre operations.
• Work with other team-mates to perform and complete day to day activities
• Process inbound material upon arrival and make sure material is available to the couriers and that material not going out for delivery is secured according to the Security policy and procedures
• Capture information - and make available to the Network - information required for a shipment, piece or handling unit at the service centre according to the standard procedures
• Ensure that all relevant equipment is operating and take corrective actions where equipment failure and to be proactive through taking action where equipment is falling below operating standards
• Expand knowledge of other roles within Operations in order to carry out these functions through a rotational shift mechanism.

Requirements:

• Bachelor Degree (or equivalent)
• < 1 year relevant experience
• Software skills (Word, Excel, PowerPoint, etc.)
• English skills, both spoken and written
• Eager to achieve (work) target
• Able to work in shift
• Able to make priorities, managing time, and tasks efficiently and adapt to sudden changes
• Able to work independently and in a team
• Able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly

WHAT WE OFFER

• Strong career support in an international environment
• Great culture and colleagues
• Various benefit program
• Access to comprehensive learning programs

BECOME PART OF OUR TEAM

If you are looking to further your career at the global market leader in Express logistics and are keen to be part of an organization whose focus is to connect people and improve lives, we are interested to hear from you. We look forward to receiving your application!