Transport Operation Executive (Mandarin Speaker) | DHL Supply Chain

Joinimagine; Indonesia; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

At DHL Supply Chain in Indonesia, we are seeking a Transport Operation Executive to support transportation operations, drive service excellence, and ensure efficient fleet and transport management across our sites, including Cikarang.

You will coordinate daily transport, monitor performance, collaborate with carriers and internal teams, and prepare reports to help improve service levels and customer satisfaction in a fast-paced logistics environment.

Qualifications

• Bachelor's degree in a related field.
• 4–5 years in Transportation Management, Fleet Management, or related Logistics.
• 1–2 years in Transportation Operations.
• Mandarin proficiency (spoken and written).
• Proficient in Excel and PowerPoint.
• Willingness to travel to Cikarang and other sites.

Responsibilities

• Coordinate daily transport operations to ensure timely, cost-efficient service.
• Monitor transportation activities and site performance.
• Ensure compliance with procedures, safety standards, and requirements.
• Oversee fleet utilization and transport resources.
• Collaborate with transport providers and stakeholders.
• Prepare transportation reports and analyze KPIs.

Skills

Transportation management

Fleet management

Operational excellence

Communication skills

Multisite coordination

Travel readiness

Mandarin proficiency

Education

Bachelor's degree in Transportation Management, Logistics, or related field

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Location: Cikarang, Indonesia
Company: DHL Supply Chain
Industry: Contract Logistics | Supply Chain | Transportation & Fleet Management

Drive Operational Excellence. Optimize Transportation Performance. Deliver Customer Success.

Are you an experienced transportation professional who thrives in a dynamic logistics environment? At DHL Supply Chain, we're looking for a Transport Operation Executive to support transportation operations, drive service excellence, and ensure efficient fleet and transport management across our operations.

This is more than an operational role — it's an opportunity to play a key part in delivering best-in-class transportation solutions while partnering closely with customers, carriers, and operational teams to achieve outstanding performance and customer satisfaction.

Why join DHL Supply Chain?

• Certified Great Place to Work®
• Global organization with strong local expertise and presence
• A collaborative and fast-paced environment focused on continuous improvement
• Opportunities for professional growth and development within a world-class logistics organization

At DHL Supply Chain, we value teamwork, accountability, and innovation while empowering our people to make a real impact every day.

Your Impact as Transport Operation Executive

As a key member of the Transportation Operations team, you will:

Manage Transportation Operations

• Coordinate daily transport operations to ensure timely and cost-effective service delivery
• Monitor transportation activities and support operational performance across assigned sites
• Ensure compliance with transportation procedures, safety standards, and operational requirements

Support Fleet Management Activities

• Oversee transportation resources and fleet utilization to maximize operational efficiency
• Coordinate with transport providers and operational stakeholders to ensure smooth execution of transport plans
• Monitor vehicle performance, availability, and operational readiness

Drive Service Excellence

• Ensure service delivery meets customer expectations and agreed service levels
• Proactively identify and resolve transportation issues to minimize operational disruption
• Support continuous improvement initiatives to enhance transportation performance and customer satisfaction

Collaborate with Internal & External Stakeholders

• Work closely with Operations, Customer Service, Transport Providers, and Customers to ensure seamless execution
• Build positive relationships with stakeholders across multiple operational locations
• Effectively communicate transportation updates, operational challenges, and solutions

Analyze Performance & Reporting

• Prepare transportation reports and operational analyses using Microsoft Excel and PowerPoint
• Track key transportation metrics and identify opportunities for improvement
• Support management reviews through accurate reporting and performance insights

Support Multi-Site Operations

• Travel frequently to operational sites, particularly within Cikarang and other designated locations, to ensure operational effectiveness
• Provide on-site support and coordination for transportation activities and business requirements

What We're Looking For

We're seeking a proactive and detail-oriented transportation professional with strong operational knowledge and communication skills.

• Bachelor's Degree in any discipline, preferably in Transportation Management, Logistics, Supply Chain, or a related field
• Minimum 4–5 years of experience in Transportation Management, Fleet Management, or related Logistics functions
• At least 1–2 years of experience in a similar Transportation Operations role
• Strong interpersonal and communication skills with the ability to communicate effectively in Mandarin (spoken and written)
• Proficient in Microsoft Office applications, particularly Excel and PowerPoint
• Strong analytical, organizational, and problem-solving skills
• Ability to work independently while effectively managing multiple priorities in a fast-paced environment
• Experience coordinating with various stakeholders across operational and business functions
• Willingness to travel frequently and work mobile, particularly within the Cikarang area and other operational locations as required

Key Leadership Competencies

We are looking for individuals who demonstrate:

• Customer Focus
• Operational Excellence
• Effective Communication
• Problem Solving & Decision Making
• Stakeholder Management
• Team Collaboration
• Adaptability & Resilience
• Results Orientation

Ready to Accelerate Your Logistics Career?

If you're passionate about transportation operations, fleet management, and delivering exceptional service in a fast-paced logistics environment, we want to hear from you.