Operational Manager - ADRIANA COCINA & BAR

Mövenpick Hotels & Resorts; Kuta; On-site; IDR 60,000,000 - 100,000,000; Full time

Benefits offered by this job

Discounted Accor hotel rates

Learning & development programs

Career growth across properties

CSR & ESG initiatives

Job summary

Accor seeks a results-driven hospitality professional to manage Adriana Cocina & Bar's daily operations, ensuring service excellence, quality, and cost controls. The role supports menu planning, promotions, events, and revenue initiatives while maintaining guest satisfaction and professional handling of feedback.

Based at our property in Indonesia, this leadership position requires strong guest focus, robust knowledge of F&B operations, budgeting, forecasting, and team development.

Qualifications

• Previous experience in a hotel, resort, upscale restaurant, or high-volume F&B operation is preferred.
• Strong knowledge of restaurant operations, service standards, food & beverage products, and cost control.
• Good understanding of budgeting, forecasting, inventory, and revenue management.
• Excellent leadership, communication, interpersonal, and problem-solving skills.
• Strong guest-service orientation and ability to handle challenging situations professionally.

Responsibilities

• Manage the daily operations of Adriana Cocina & Bar to ensure smooth and efficient service.
• Ensure consistently high standards of guest service, food quality, beverage quality, and presentation.
• Assist in menu planning, promotions, special events, and other initiatives to increase outlet revenue and guest engagement.
• Monitor guest satisfaction and respond promptly and professionally to feedback, requests, and complaints.

Skills

Hotel operations

Guest service

Budgeting & forecasting

Leadership & communication

Problem solving

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

ABOUT THE ROL E

• Manage the daily operations of Adriana Cocina & Bar to ensure smooth and efficient service.
• Ensure consistently high standards of guest service, food quality, beverage quality, and presentation.
• Assist in menu planning, promotions, special events, and other initiatives to increase outlet revenue and guest engagement.
• Monitor guest satisfaction and respond promptly and professionally to feedback, requests, and complaints.

YOUR SKILLS & EXPERIENCES

• Previous experience in a hotel, resort, upscale restaurant, or high-volume F&B operation is preferred.
• Strong knowledge of restaurant operations, service standards, food & beverage products, and cost control.
• Good understanding of budgeting, forecasting, inventory, and revenue management.
• Excellent leadership, communication, interpersonal, and problem-solving skills.
• Strong guest-service orientation and ability to handle challenging situations professionally.

WHY WORK FOR ACCOR

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.