Operation Manager (Hospitality) - Executive Office

PT Bank Nationalnobu Tbk; Tangerang; On-site; IDR 24,000,000 - 42,000,000; Full time

Job summary

PT Bank Nationalnobu Tbk is seeking an Operational Manager for our Executive Office in Tangerang to oversee senior leadership support, facilities, and event coordination. The role requires managing multiple executive functions with discretion and a client-focused hospitality mindset.

The successful candidate will coordinate meetings, dining arrangements, and confidential documentation while leading administrative staff and ensuring adherence to governance and security protocols.

Qualifications

• Min. Bachelor's degree preferably from Hospitality, Hotel Management, Tourism.
• Experience managing operations of 4-5 star Hotel, Premium Restaurant, Executive Lounge/Club.
• Able to manage various room, equipments, banquet/FnB services for multiple events.
• Strong organisational and time management skills with the ability to prioritise multiple tasks effectively.
• Excellent written and verbal communication skills in English.
• Detail oriented with strong leadership and ability to maintain confidentiality.

Responsibilities

• Managing Executive Offices rooms, service, meeting arrangements and events for Senior leadership.
• Overseeing day-to-day office operations, including facilities management and housekeeping.
• Preparing and organising executive correspondence, reports, and documentation.
• Coordination with the Chef for meetings dining, and catering requirements.
• Coordinating board meetings, dining room and corporate events.
• Maintaining confidential records and ensuring information security protocols are adhered to.
• Managing office budgets, office equipment and supplies.
• Supervising and coordinating administrative staff and support teams.
• Acting as a liaison between executive management and other departments.
• Ensuring compliance with company policies and procedures.

Skills

Communication

Leadership

Time management

Organizational skills

Interpersonal skills

English proficiency

Education

Bachelor's degree in Hospitality/Hotel Management/Tourism

Job description

Operation Manager (Hospitality) - Executive Office

PT Bank Nationalnobu Tbk is seeking an Operational Manager for our Executive Office to join our team in Tangerang, Banten. This is a full-time position that plays a crucial role in maintaining the smooth operation of our Executive Offices and ensuring the highest standards of organisational efficiency. As Executive Office Manager, you will be responsible for managing operations, coordinating executive schedules, and ensuring that our office environment facilitates productivity and professionalism. This role is integral to the success of our executive leadership and the broader organisation.

Key responsibilities

Managing Executive Offices rooms, service, meeting arrangements and events for Senior leadership

Overseeing day-to-day office operations, including facilities management and housekeeping

Preparing and organising executive correspondence, reports, and documentation

Coordination with the Chef for meetings dining, and catering requirements

Coordinating board meetings, dining room and corporate events

Maintaining confidential records and ensuring information security protocols are adhered to

Managing office budgets, office equipment and supplies

Supervising and coordinating administrative staff and support teams

Acting as a liaison between executive management and other departments

Ensuring compliance with company policies and procedures

Requirements

Min. Bachelor's degree preferably from Hospitality, Hotel Management, Tourism

Having experience managing operations of 4-5 star Hotel, Premium Restaurant, Executive Lounge/Club

Able to manage various room, equipments, banquet/FnB services for multiple events

Strong organisational and time management skills with the ability to prioritise multiple tasks effectively

Excellent written and verbal communication skills in English

Detail oriented and strong in leadership team members

Demonstrated ability to maintain confidentiality and handle sensitive information

Professional demeanour with strong interpersonal skills and the ability to work effectively with senior executives

Knowledge of corporate governance and board management procedures

Flexibility and adaptability to changing priorities and demanding schedules

Willing to work in Tangerang area