Operation Manager

PT PERDANA TRIMITRA LAKSANA; Jakarta Utara; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Festive Fields Entertainment is seeking an Operations Manager to oversee daily venue operations, ensuring seamless execution and top-tier guest experiences. You will lead service, bar, security, and support teams while maintaining ambience and high service standards.

The role requires hands-on involvement, strong leadership, and the ability to adapt to nights, weekends, and holidays in a vibrant entertainment venue environment.

Qualifications

• Minimum 2 years of experience in an Operations Manager role, preferably in nightlife, entertainment, hospitality, or F&B.
• Proactive, self-driven, and able to take initiative without constant supervision.
• Strong leadership, problem-solving, and decision-making skills.
• Able to thrive in a fast-paced, high-pressure environment and handle multiple operational priorities.
• Hands-on, agile, and willing to be directly involved in daily operations.
• Understands how to maintain venue ambience, crowd flow, and a positive guest experience.
• Willing to work flexible hours, including nights, weekends, and public holidays.

Responsibilities

• Oversee daily venue operations to ensure smooth, efficient, and well-coordinated execution.
• Maintain venue ambience, entertainment experience, and service standards to create an engaging guest experience.
• Lead and coordinate operational teams, including service, bar, security, and other supporting departments.
• Respond quickly to operational challenges and make effective decisions in a fast-paced environment.
• Monitor team performance, operational readiness, and overall venue experience, especially during peak hours and events.

Skills

Operations management

Leadership

Decision making

Team coordination

High-pressure environment

Job description

Festive Fields Entertainment (F/F) is a hospitality and entertainment group focused on creating vibrant, memorable experiences that celebrate joy, togetherness, and connection. The brand blends crafted beverages, live music, and culinary excellence to deliver immersive atmospheres for life’s important moments.

With meticulous attention to detail, F/F designs spaces that engage all senses, from curated drinks and dynamic rhythms to elevated dining and ambiance. F/F Entertainment Group is poised to transform Indonesia’s hospitality scene through trailblazing concepts and a passionate team dedicated to redefining entertainment and guest experiences.

Job Description

Oversee daily venue operations to ensure smooth, efficient, and well-coordinated execution.

Maintain venue ambience, entertainment experience, and service standards to create an engaging guest experience.

Lead and coordinate operational teams, including service, bar, security, and other supporting departments.

Respond quickly to operational challenges and make effective decisions in a fast-paced environment.

Monitor team performance, operational readiness, and overall venue experience, especially during peak hours and events.

Qualifications

Minimum 2 years of experience in an Operations Manager role, preferably in nightlife, entertainment, hospitality, or F&B.

Proactive, self-driven, and able to take initiative without constant supervision.

Strong leadership, problem-solving, and decision-making skills.

Able to thrive in a fast-paced, high-pressure environment and handle multiple operational priorities.

Hands-on, agile, and willing to be directly involved in daily operations.

Understands how to maintain venue ambience, crowd flow, and a positive guest experience.

Willing to work flexible hours, including nights, weekends, and public holidays.