Operation Livestream

BookCabin; Jakarta Pusat; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

BookCabin is seeking a Livestream Operations Specialist in Jakarta to coordinate daily streams across platforms, ensuring smooth technical setups and accurate presentation of promotions. You will work with hosts and cross-functional teams to optimize engagement and conversions.

The role requires at least 1 year of relevant experience, familiarity with major livestream platforms, and the ability to multitask in a fast-paced environment while accommodating evenings/weekends.

Qualifications

• Minimum 1 year of livestream/e-commerce experience.
• Familiar with TikTok Live, Instagram Live, Shopee Live.
• Know cameras, lighting, mics, streaming software.
• Strong coordination and communication skills.
• Able to multitask in a fast-paced environment.
• Willing to work flexible hours including evenings/weekends.
• Travel/OTA/e-commerce experience is a plus.

Responsibilities

• Manage and coordinate daily livestream operations across platforms.
• Prepare technical setups and materials for smooth execution.
• Coordinate with hosts, content, marketing, and commercial teams.
• Ensure promotional materials and travel offers are presented during livestreams.
• Monitor performance, engagement, traffic, and conversions.
• Troubleshoot issues and resolve promptly during livestreams.
• Maintain equipment and organize the studio or livestream area.
• Prepare daily and periodic performance reports and provide operational insights.
• Support development of livestream strategies to increase audience engagement, app downloads, and bookings.

Skills

Livestream ops

E-commerce ops

Digital marketing

Coordination

Communication

Problem solving

Fast-paced work

Flexible hours

Travel/OTA experience

Tools

Cameras

Lighting

Streaming software

Job description

• Manage and coordinate daily livestream operations across platforms such as TikTok, Instagram, and other relevant livestream channels.
• Prepare technical setups, equipment, and supporting materials to ensure smooth execution.
• Coordinate with livestream hosts, content, marketing, and commercial teams to ensure all livestream activities run according to plan.
• Ensure promotional materials, product information, flight deals, hotel offers, and travel packages are accurately presented during livestream sessions.
• Monitor livestream performance, including viewer engagement, audience interaction, traffic, and conversion.
• Troubleshoot operational or technical issues during livestream sessions and ensure timely resolution.
• Maintain livestream equipment and ensure the studio or livestream area is properly organized and ready for use.
• Prepare daily and periodic livestream performance reports and provide operational insights for improvement.
• Support the development and implementation of livestream strategies to increase audience engagement, app downloads, and bookings through BookCabin.

Requirements:

• Minimum 1 year of experience in livestream operations, e-commerce operations, digital marketing, or a related field.
• Familiarity with livestream platforms such as TikTok Live, Instagram Live, or Shopee Live.
• Understanding of livestream technical setups, including cameras, lighting, microphones, and streaming software.
• Strong coordination, communication, and problem-solving skills.
• Able to work in a fast-paced environment and handle multiple tasks simultaneously.
• Willing to work flexible hours, including evenings or weekends when required.
• Experience in the travel, OTA, or e-commerce industry will be an advantage.