Online Store Admin

Pengiklan Anonim; Jakarta Utara; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

Pengiklan Anonim is seeking a contract-based e-commerce operations coordinator to manage online stores across Shopee, Tokopedia, Lazada, and other marketplaces. The role includes listing products, updating stock, pricing, and running promotions to drive sales.

You will handle end-to-end order processing, ensure timely deliveries, and deliver responsive customer support. The position requires a SMA/SMK equivalent education and a personal laptop, with strong teamwork and communication skills.

Qualifications

• Minimum Senior High School / Vocational School graduate (SMA/SMK equivalent).
• Owns a personal laptop for work.
• Detail-oriented, target-driven, and capable of working both independently and in a team.
• Strong communication skills with a customer-first mindset.
• Open to learning and adapting in the fast-paced e-commerce industry.

Responsibilities

• Manage online store operations across multiple marketplaces (Shopee, Tokopedia, Lazada, etc.).
• Handle order processing from confirmation to shipment coordination.
• Provide excellent customer service by responding to inquiries, chats, and reviews promptly.
• Monitor store performance metrics (sales, traffic, ratings) and generate regular reports.
• Collaborate with internal teams to identify improvements and maximize sales growth.

Skills

Detail-oriented

Target-driven

Independent work

Team collaboration

Strong communication

Education

SMA/SMK equivalent

Tools

Personal laptop

Job description

Manage online store operations across multiple marketplaces (Shopee, Tokopedia, Lazada, etc.), including product listing, stock updates, pricing, and promotional activities.

Handle order processing from confirmation to shipment coordination, while ensuring timely and accurate delivery.

Provide excellent customer service by responding to inquiries, chats, and reviews promptly and professionally to maintain customer satisfaction.

Monitor store performance metrics (sales, traffic, ratings), generate regular reports, and collaborate with internal teams to identify improvements and maximize sales growth.

Requirements

Minimum Senior High School / Vocational School graduate (SMA/SMK equivalent)

Owns a personal laptop for work.

Detail-oriented, target-driven, and capable of working both independently and in a team

Strong communication skills with a customer-first mindset

Open to learning and adapting in the fast-paced e-commerce industry

Employment status: Contract Based.