E-Commerce Supervisor

EVERTRADE SOLUTION INDONESIA; Jakarta Utara; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

EVERTRADE SOLUTION INDONESIA is looking for an E-commerce Supervisor to manage and optimize Shopee store operations. You will oversee product listings, pricing, photos, and categories in line with sales strategies.

Responsibilities include monitoring sales performance across platforms, developing promotions, researching market trends, and coordinating with Marketing, Warehouse and Customer Service to ensure smooth order processing. Strong leadership and English skills are a plus.

Qualifications

• Bachelor's degree in Management, Marketing, Business or related field.
• At least 1 year as an E-commerce Supervisor.
• Strong understanding of Shopee, Tokopedia, TikTok Shop and Lazada.
• Able to interpret sales data and market trends.
• Experience managing digital advertising on Shopee Ads.
• Detail oriented, organized, and target driven.
• Strong leadership and cross-functional collaboration skills.

Responsibilities

• Manage and optimize online store operations on the Shopee platform.
• Oversee product listings: descriptions, photos, pricing and categories aligned with sales strategy.
• Regularly monitor and analyze sales performance across platforms.
• Develop and implement online promotional strategies to increase conversion.
• Research competitors and market trends to inform pricing and positioning.
• Coordinate with Marketing, Warehouse, and Customer Service to ensure smooth order processing.
• Monitor inventory to prevent stockouts or overstocking.
• Analyze sales data and customer insights to prepare performance reports and recommendations.
• Manage product reviews and ratings and address customer complaints to protect the store's reputation.
• Stay updated on trends, features and policies of e-commerce platforms.

Skills

Analytical skills

Leadership and team management

Communication skills

English proficiency

Target oriented

Education

Bachelor's degree

Tools

Shopee Ads

E-commerce platforms

Job description

Manage and optimize online store operations on the Shopee platform.

Manage product listings, including product descriptions, photos, pricing, and categories, in line with sales strategies.

Regularly monitor and analyze sales performance across each platform.

Develop and implement online promotional strategies, including discounts, flash sales, vouchers, and product bundling, to increase sales conversion.

Conduct competitor and market trend research to determine pricing strategies and product positioning.

Manage and optimize digital advertising on the Shopee platform to increase traffic and sales.

Coordinate with the Marketing, Warehouse, and Customer Service teams to ensure smooth order processing through delivery.

Monitor product inventory and coordinate with relevant teams to prevent stockouts or overstocking.

Analyze sales data and customer insights to prepare performance reports and provide recommendations for improvement.

Manage product reviews and ratings, including handling customer complaints to maintain the store's reputation.

Stay updated on the latest trends, new features, and policies of each e-commerce platform.

Qualifications:

Minimum Bachelor's degree, preferably in Management, Marketing, Business, or a related field.

Minimum 1 year of experience as an E-commerce Supervisor.

Strong understanding of e-commerce platforms, including Shopee, Tokopedia, TikTok Shop, and Lazada.

Strong analytical skills with the ability to interpret sales data and market trends.

Familiar with managing digital advertising through Shopee Ads.

Detail-oriented, organized, and able to work effectively with sales targets.

Strong leadership and team management skills.

Able to work independently as well as collaboratively within cross-functional teams.

Strong communication skills with the ability to coordinate effectively with various departments.

Proficiency in English is a plus.