Onboarding & Payments Operations Specialist

Avomind; Jakarta Selatan; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Avomind is seeking a detail‑oriented Customer Operations Officer (Onboarding & Processing) to manage client onboarding and payment processing. You will verify documents, conduct KYC checks, and coordinate with providers to ensure smooth onboarding and regulatory compliance.

The role requires strong analytical skills, experience with CRM tools, and the ability to handle sensitive financial information in a fast‑paced environment.

Qualifications

• University degree in Economics, Finance, IT or related field.
• Experience with CRM systems and payment platforms.
• Strong analytical and data interpretation skills.

Responsibilities

• Handle client onboarding documentation and KYC processing.
• Manage deposits, withdrawals, and payments processing.
• Coordinate with internal teams and payment providers.
• Monitor systems for unusual activity and ensure regulatory compliance.

Skills

MS Office

CRM tools

Analytical skills

Education

University degree in Economics, Finance, IT

Tools

CRM systems

Payment platforms

Screening tools

Job description

Avomind is seeking a detail‑oriented Customer Operations Officer (Onboarding & Processing) to manage client onboarding and payment processing. You will verify documents, conduct KYC checks, and coordinate with providers to ensure smooth onboarding and regulatory compliance.

The role requires strong analytical skills, experience with CRM tools, and the ability to handle sensitive financial information in a fast‑paced environment.