Banking Operations Intern

StraitsX; Jakarta Pusat; On-site; IDR 33,480,000 - 66,960,000; Full time

Job summary

StraitsX Group is seeking a Banking Operations Intern to support the onboarding process for new bank partners. You will work with senior treasury and finance professionals to manage KYC filings, coordinate account setups, and ensure regulatory compliance during global market expansion.

The role emphasizes hands-on experience in banking operations, with exposure to cross-functional teams, documentation control, and process enhancement during a growth phase.

Qualifications

• Enrollment in final semester or recent graduate in Finance, Business Administration, Accounting, Economics, or related field.
• Excellent accuracy and meticulousness in banking/compliance documents.
• Highly organized to manage multiple checklists across partners.
• Professional written and verbal communication; comfortable drafting emails.
• Solid working knowledge of MS Office or Google Workspace.
• Proactive, eager to learn, and able to handle repetitive but critical tasks.

Responsibilities

• Assist in gathering and packaging KYC and corporate documents for new bank accounts.
• Maintain and update the bank onboarding tracker with real-time status.
• Draft responses to routine inquiries and request updated signatures or files.
• Identify bottlenecks and help build a Bank Onboarding Checklist/Playbook.

Skills

Attention to detail

Organizational skills

Communication

Proactive

Fast-paced environment

Education

Bachelor’s degree in Finance/Business/Economics

Tools

Excel

Word

Google Sheets

Google Docs

Job description

As our company continues its rapid expansion into new regional markets, establishing robust banking relationships is critical to our operational success. We are seeking a highly organized and proactive Banking Operations Intern to join our Banking and Finance Operations team during this exciting growth phase.

In this role, you will serve as the administrative engine driving our new bank onboarding process. You will work closely with senior treasury and finance professionals to manage complex Know Your Customer (KYC) documentation, coordinate new account setups, and ensure all compliance requirements are met for our banking partners. This internship offers a unique opportunity to gain hands-on experience in global banking operations while making a direct, measurable impact on our international market expansion.

What You Will Do

• KYC & Compliance Documentation: Assist in gathering, organizing, securely packaging, and submitting the necessary KYC and corporate documents (e.g., Certificates of Incorporation, director registers) required for new bank account setups.
• Pipeline Management: Maintain and update the bank onboarding tracker daily, ensuring all internal stakeholders have real-time visibility into the status of pending accounts and outstanding requirements.
• Administrative Support: Facilitate communication with banking partners by drafting responses to basic follow-up queries and fulfilling requests for updated signatures or missing files.
• Process Improvement: Identify administrative bottlenecks in the current onboarding workflow and help build a standardized "Bank Onboarding Checklist/Playbook" for future use.

What Are We Looking For

Must-Have Requirements

• Education: on the final semester or fresh graduate in a Bachelor’s degree program in Finance, Business Administration, Accounting, Economics, or a closely related field.
• Attention to Detail: Exceptional accuracy and meticulousness, as even minor errors in banking and compliance documentation can delay account setups.
• Organizational Skills: Highly organized with the ability to manage multiple document checklists and deadlines across different banking partners simultaneously.
• Communication: Strong professional written and verbal communication skills; comfortable drafting emails to external banking representatives.
• Software Proficiency: Solid working knowledge of Microsoft Office (Excel, Word) and/or Google Workspace (Sheets, Docs).
• Work Ethic: Proactive, eager to learn, and comfortable handling repetitive but critical administrative tasks in a fast-paced environment.

Nice-to-Have Requirements

• Domain Knowledge: Basic familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), or corporate compliance concepts.
• Previous Experience: Prior internship or coursework experience in corporate treasury, banking operations, or legal/compliance administration.