On-Site Student Success Advisor & Pathway Planner

Ruangguru For Business; Jakarta Pusat; On-site; IDR 120,000,000 - 180,000,000; Full time

Benefits offered by this job

Competitive salary

Supportive work environment

Professional development

Generous paid time off

Job summary

Ruangguru For Business is seeking an Academic Advisor to join our student services team in Tangerang. You will guide students through course selection, degree planning, and goal achievement, serving as a key contact for personalized support and resources required to ensure success.

This on-site role focuses on maintaining high student engagement and retention by delivering proactive advising and collaboration with campus staff and faculty.

Qualifications

• Bachelor's degree in Education, Counseling, Psychology or related field; Master's preferred.
• Previous experience in academic advising or student counseling in higher education.
• Strong knowledge of degree requirements, curriculum structures, and policies.
• Excellent interpersonal and communication abilities with diverse stakeholders.
• Proficiency with advising software and student information systems.

Responsibilities

• Provide comprehensive academic advising on course selection and degree planning.
• Explain university policies, procedures, and available resources to students.
• Monitor academic progress and intervene to address challenges.
• Assist students in developing career goals and aligning studies with aspirations.
• Maintain accurate student records and document advising sessions.

Skills

Interpersonal skills

Communication skills

Listening skills

Advising software proficiency

Education

Bachelor's degree in Education, Counseling, Psychology

Master's degree preferred

Tools

Student information systems

Advising software

Job description

Ruangguru For Business is seeking an Academic Advisor to join our student services team in Tangerang. You will guide students through course selection, degree planning, and goal achievement, serving as a key contact for personalized support and resources required to ensure success.

This on-site role focuses on maintaining high student engagement and retention by delivering proactive advising and collaboration with campus staff and faculty.