Omnichannel Campaign Operations Specialist

Xlsmart; Indonesia; Presencial; IDR 66 960 000 - 133 920 000; Tempo integral

Resumo da oferta

Xlsmart mencari Omnichannel Campaign Operations Specialist untuk memastikan eksekusi kampanye yang akurat dan tepat waktu. Anda akan mempersiapkan, memvalidasi, dan memantau pengaturan kampanye across channels serta menjaga disiplin operasional agar deliverability tetap konsisten.

Posisi full-time di Indonesia, dengan tanggung jawab mendokumentasikan hasil eksekusi, dan bekerja sama dengan tim untuk kesiapan deployment.

Qualificações

• Gelar S1 pada bidang terkait seperti teknik industri, TI, sistem informasi, administrasi bisnis, atau data analytics.
• Minimal 1–3 tahun pengalaman di telekomunikasi, digital & high technology, periklanan pemasaran, atau bisnis & manajemen.
• Sertifikasi: CRM; Customer Service Excellence (CSE); Quality Assurance diutamakan.

Responsabilidades

• Menyiapkan dan mengeksekusi konfigurasi kampanye dasar.
• Mengecek kelengkapan konfigu­rasi dan akurasi data.
• Memantau dan melaporkan isu eksekusi kampanye.
• Mengumpulkan dan mendokumentasikan hasil eksekusi dan log.
• Bekerjasama dengan tim untuk kesiapan deployment.

Conhecimentos

Customer Value Management

Digital Touchpoint

Business Process

Data Analytics

IT Operation

Testing & Debugging

Formação académica

S1 (Strata 1) degree in Industrial Engineering; Information System; Information Technology; Business Administration; Marketing; Data Analytics

Descrição da oferta de emprego

Omnichannel Campaign Operations Specialist

Perusahaan : Xlsmart Jenis Pekerjaan : Full-Time Indonesia

Job Purpose

To support accurate and timely execution of marketing campaigns at XLSMART by preparing, validating, and monitoring campaign setups across channels. This role ensures operational discipline, minimizes execution errors, and maintains reliable campaign delivery to support consistent customer engagement.

Main Responsibility

• Prepare and execute basic campaign setups
• Check and validate configuration and data accuracy
• Monitor and report campaign execution issues
• Collect and document execution results and logs
• Assist and coordinate with team members for deployment readiness

Key Output

• Accurate execution support
• Minimal configuration errors
• Timely task completion
• Proper documentation

Qualification

• S1 (Strata 1) degree in Industrial Engineering; Information System; Information Technology; Business Administration; Marketing; Data Analytics
• Minimum 1 - 3 years in Telecommunication; Digital & High Technology; Advertising and Marketing; Business & Management
• Certification: (Preferred) CRM; Customer Service Excellence (CSE); Quality Assurance

Functional Competencies

• Customer Value Management
• Digital Touchpoint
• Business Process
• Data Analytics
• IT Operation
• Testing & Debugging

Tentang Perusahaan

Xlsmart

xlsmart.co