Odoo Support

Pillbox; Kota Bandung; Hybrid; IDR 180,000,000 - 240,000,000; Full time

Job summary

Pillbox is seeking an Odoo consultant in Bandung to implement and support Odoo solutions for local clients. You will set up databases, configure modules, assist with data migration, and help clients adapt their processes to Odoo.

The role requires 2-3 years of Odoo experience, strong communication, and the ability to train non-technical users. Remote work with occasional client visits and knowledge of Indonesian taxation and payroll are a plus.

Qualifications

• Minimum 2-3 years of experience in Odoo implementation or support.
• Understand Indonesian taxation, payroll, and sales is a plus.
• Capable of configuring Odoo modules and business workflows.
• Excellent communication and presentation skills.
• Ability to train non-technical users and explain system limits.

Responsibilities

• Set up databases, user accounts, and access rights for new clients.
• Provide online and on-site Odoo training.
• Configure Odoo modules based on business needs.
• Assist with data migration and import processes.
• Handle client questions and resolve technical issues.
• Provide consultation on Odoo features and business processes.
• Analyze client needs and recommend suitable solutions.
• Explain potential risks and system limitations before implementation.
• Troubleshoot Odoo issues, including custom modules.
• Estimate project requirements and coordinate with technical teams.
• Document work progress, recommendations, and client decisions.

Skills

Odoo implementation

Client training

Remote work

Data migration

Requirements analysis

Job description

Key Responsibilities

• Set up databases, user accounts, and access rights for new clients.
• Provide online and on-site Odoo training.
• Configure Odoo modules based on business needs.
• Assist with data migration and import processes.
• Handle client questions and resolve technical issues.
• Provide consultation on Odoo features and business processes.
• Analyze client needs and recommend suitable solutions.
• Explain potential risks and system limitations before implementation.
• Troubleshoot Odoo issues, including custom modules.
• Estimate project requirements and coordinate with technical teams.
• Document work progress, recommendations, and client decisions.

Requirements

• Minimum 2-3 years of experience in Odoo implementation or support.
• Understand accounting, Indonesian taxation, payroll, and sales.
• Understand Odoo modules and business workflows.
• Understand system configuration and customization.
• Able to analyze problems and recommend solutions.
• Good communication and presentation skills.
• Able to train non-technical users.
• Willing to work remotely and visit clients when needed.

Plus Points

• Experience in retail and manufacturing industries.
• Familiar with IoT devices and hardware integration.
• Experience with Odoo Studio and data import.
• Basic knowledge of Python, XML, and PostgreSQL.
• Odoo certification or relevant educational background.
• Experience creating training materials, SOPs, or video tutorials.