Odoo Support Specialist: Client Success & Configuration

Ditama; Jakarta Pusat; On-site; IDR 72,540,000 - 89,280,000; Full time

Job summary

PT Ditama Teknologi Indonesia, an Odoo partner, seeks an Odoo Functional Support Specialist to manage client tickets, configure workflows, and train users from our office in Kembangan, West Jakarta. You will be the first contact after go-live and collaborate with developers on custom code.

This on-site contract role requires 2–3 years Odoo experience, solid accounting knowledge in Odoo, and familiarity with sales, purchase, inventory flows, and basic SQL.

Qualifications

• 2–3 years of Odoo functional or support experience.
• Solid knowledge of Accounting in Odoo.
• Solid knowledge of Sales, Purchase and Inventory flows.
• Comfortable with basic SQL and reading Odoo logs.

Responsibilities

• Handle client support tickets from analysis to resolution.
• Configure Odoo and adjust workflows on client request.
• Train and assist client users.
• Investigate data issues using Odoo logs and basic SQL.
• Write clear requirements for the development team.
• Keep client documentation up to date.

Skills

Odoo

Accounting in Odoo

Sales & Inventory

SQL

Odoo logs

Education

Bachelor's degree in Accounting or related

Tools

Odoo Studio

Report customization

Odoo versions 15-20

Job description

PT Ditama Teknologi Indonesia, an Odoo partner, seeks an Odoo Functional Support Specialist to manage client tickets, configure workflows, and train users from our office in Kembangan, West Jakarta. You will be the first contact after go-live and collaborate with developers on custom code.

This on-site contract role requires 2–3 years Odoo experience, solid accounting knowledge in Odoo, and familiarity with sales, purchase, inventory flows, and basic SQL.