Ocean Planning Specialist — Jakarta

Flexport; Jakarta Pusat; On-site; IDR 240,000,000 - 480,000,000; Full time

Job summary

Flexport is seeking an Ocean Planning Associate for our Jakarta office. You will own space planning, carrier bookings, and allocation management for Indonesia export lanes, focusing on TPEB and FEWB tradelanes.

You’ll coordinate with internal teams, carrier partners, and clients to keep containers sailing as planned. The role suits someone with hands-on carrier customer service experience, strong relationships with carrier offices, and a data-driven mindset.

Qualifications

• 2–5 years of experience in freight forwarding, ocean carrier operations, or logistics planning.
• Proven track record of working closely with carrier local offices or directly in a carrier customer service role.
• Strong understanding of TPEB and/or FEWB tradelanes, allocation cycles, and equipment control.
• Excellent communication skills in both English and Bahasa Indonesia.
• Detail-oriented, calm under pressure, and highly organized.

Responsibilities

• Ocean Planning & Execution: manage the full cycle of shipment planning and bookings, from forecasting, allocation control to SO release.
• Coordinate daily with Account Management, Procurement, Allocation & Yield, and carrier offices to secure capacity and protect critical shipments.
• Maintain space visibility across Flexport systems and sailing schedules.
• Drive optimal space utilization while ensuring compliance with carrier allocation rules and performance metrics.
• Carrier Performance & Exception Handling: act as the first point of escalation for booking exceptions, space shortfalls, and service disruptions.
• Leverage relationships with carrier offices to resolve issues quickly, including SO pushes, equipment release, or rollover prevention.
• Monitor carrier KPIs and flag trends to Procurement and Operations Excellence teams.
• Process Improvement & Market Insights: identify workflow gaps and propose enhancements; share market trends to support trade-lane strategy.
• Partner with Product and Engineering to enhance planning tools and data automation.

Skills

Communication skills

Job description

Flexport is seeking an Ocean Planning Associate for our Jakarta office. You will own space planning, carrier bookings, and allocation management for Indonesia export lanes, focusing on TPEB and FEWB tradelanes.

You’ll coordinate with internal teams, carrier partners, and clients to keep containers sailing as planned. The role suits someone with hands-on carrier customer service experience, strong relationships with carrier offices, and a data-driven mindset.