Ocean Planning AssociateNew

Flexport; Jakarta Pusat; On-site; IDR 133,920,000 - 267,840,000; Full time

Job summary

Flexport is seeking an Ocean Planning Associate in Jakarta to own space planning, carrier bookings, and allocation management for the Indonesia export gateway—focusing on TPEB and FEWB tradelanes. You will coordinate with internal teams, carriers, and clients to ensure containers sail as planned.

The role suits someone with carrier relations experience and a data‑driven mindset, aiming to scale Flexport’s ocean freight network efficiently in a fast‑growing market.

Qualifications

• 2–5 years of experience in freight forwarding, ocean carrier operations, or logistics planning.
• Proven track record of working closely with carrier offices or in a carrier customer service role.
• Strong understanding of TPEB and/or FEWB tradelanes, allocation cycles, and equipment control.
• Excellent communication skills in English and Bahasa Indonesia.
• Detail‑oriented, calm under pressure, and highly organized.
• Proactive, data‑driven problem solver in a fast‑moving environment.

Responsibilities

• Ocean Planning & Execution: manage full cycle of shipment planning and bookings—from forecasting to SO release.
• Coordinate daily with Account Management, Procurement, Allocation & Yield, and carrier offices to secure capacity.
• Maintain space visibility across Flexport systems and sailing schedules.
• Drive optimal space utilization while following carrier allocation rules and performance metrics.

Skills

Logistics planning

Carrier operations

Freight forwarding

Data‑driven problem solving

Job description

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

About the Role

We’re looking for an Ocean Planning Associate based in Jakarta office, to take ownership of space planning, carrier booking, and allocation management for Flexport’s Indonesia export gateway — focusing onTPEB and FEWB tradelanes. You’ll be at the center of coordination between our internal teams, carrier partners, and clients to ensure every container sails as planned.

This role is ideal for someone who’s built strong relationships with carrier offices or has hands‑on experience in carrier customer service. You’ll combine operational excellence, market understanding, and a data‑driven mindset to help us scale Flexport’s ocean freight network efficiently.

What You’ll Do

Ocean Planning & Execution

• Manage the full cycle of shipment planning and bookings — from forecasting, allocation control, to SO release.
• Coordinate daily with Account Management, Procurement, Allocation & Yield, and carrier offices to secure capacity and protect critical shipments.
• Maintain accurate space visibility across Flexport systems (e.g., FFA, Fulfillment Management Tool - FMT) and sailing schedules.
• Drive optimal space utilization while ensuring compliance with carrier allocation rules and performance metrics.

Carrier Performance & Exception Handling

• Serve as the first point of escalation for booking exceptions, space shortfalls, and service disruptions.
• Leverage your relationships with carrier local offices to resolve issues quickly — SO pushes, equipment release, or rollover prevention.
• Monitor carrier KPIs (on-time performance, equipment availability, service quality) and flag trends to Procurement and Operations Excellence teams.

Process Improvement & Market Insights

• Identify workflow gaps and propose process enhancements to improve speed and accuracy.
• Share market intelligence and seasonal trends across internal teams to support trade‑lane strategy.
• Partner with Product and Engineering to enhance planning tools and data automation.

What You’ll Bring

• 2–5 years of experience in freight forwarding, ocean carrier operations, or logistics planning.
• Proven track record of working closely with carrier local offices or directly in a carrier customer service role.
• Strong understanding of TPEB and/or FEWB tradelanes, allocation cycles, and equipment control.
• Excellent communication skills in both English and Bahasa Indonesia.
• Detail-oriented, calm under pressure, and highly organized.
• Proactive, data‑driven problem solver who thrives in a fast-moving environment.