New Business Operations Specialist — Logistics & Contracts

MODENA; Cilandak Timur; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

MODENA is seeking a detail-oriented New Business Operations Officer to support contract administration, shipment monitoring, and customer coordination. You will collaborate with internal teams and external customers to ensure accurate documentation and smooth execution across shipment and O2C processes.

Ideal candidates have a Bachelor's degree in related field, 1–3 years in operations, and strong Excel and communication skills to manage multiple tasks in a fast-paced environment.

Qualifications

• Bachelor's degree in related field.
• 1–3 years in business operations or related roles.
• Strong communication and coordination skills.
• Proficiency in Excel.

Responsibilities

• Monitor and manage internal and external shipment contracts and ensure accurate data entry in the Transportation Management System (TMS).
• Maintain and update customer agreements (PKS), quotations and related documentation for accuracy and alignment with terms.
• Coordinate with cross-functional teams to monitor external customer shipments and track delivery progress.
• Monitor the Order-to-Cash (O2C) process for each shipment and align records, documentation, and billing.
• Handle customer inquiries and shipment-related feedback, providing timely updates and weekend communications when required.

Skills

Contract administration

Logistics coordination

Data entry

Communication

Negotiation

Education

Bachelor's degree in Operations Management

Tools

Excel

TMS

Job description

MODENA is seeking a detail-oriented New Business Operations Officer to support contract administration, shipment monitoring, and customer coordination. You will collaborate with internal teams and external customers to ensure accurate documentation and smooth execution across shipment and O2C processes.

Ideal candidates have a Bachelor's degree in related field, 1–3 years in operations, and strong Excel and communication skills to manage multiple tasks in a fast-paced environment.