Network Operations & Incident Engineer

PT. Metrodata Electronics, Tbk; Jakarta Utara; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

PT. Metrodata Electronics, Tbk is seeking a Network Support Specialist to help maintain our data networks and infrastructure in Java, Jakarta area. You will manage devices, monitor cabling, and support JKD operations, including intranet and extranet services.

The role requires practical knowledge of TCP/IP, experience with Cisco devices, and strong problem-solving skills. You will work with internal teams to ensure high reliability and SLA compliance.

Qualifications

• Minimum Diploma 3 (D3) in Information Systems, Information Technology, Computer Engineering, or related fields.
• Minimum 1 year of experience in Computer Networks or Information Systems.
• Strong understanding of TCP/IP networking concepts.

Responsibilities

• Manage and maintain network devices and infrastructure.
• Monitor and manage data network cabling.
• Support the operation and maintenance of Data Communication Networks (JKD), including Intranet and Extranet services.
• Handle virtual events, ticket requests, and incident management while ensuring SLA compliance.
• Assist in preparing network management reports and maintaining network administration documentation.
• Collaborate with internal teams to ensure network reliability and service quality.

Skills

TCP/IP networking

Cisco devices

Microsoft Office

Analytical skills

Troubleshooting

Communication skills

Education

D3 in IS/IT/CE/Telecom

Tools

Cisco products

Job description

PT. Metrodata Electronics, Tbk is seeking a Network Support Specialist to help maintain our data networks and infrastructure in Java, Jakarta area. You will manage devices, monitor cabling, and support JKD operations, including intranet and extranet services.

The role requires practical knowledge of TCP/IP, experience with Cisco devices, and strong problem-solving skills. You will work with internal teams to ensure high reliability and SLA compliance.