Mining Operations Lead — Planning, Safety & Field Teams

Pt. Garda Tujuh Buana Tbk (Oswal Group Ltd); Indonesia; Remote; IDR 60,000,000 - 120,000,000; Full time

Benefits offered by this job

Competitive salary

Fully remote role

Flexible work hours

Professional development

Supportive team culture

Job summary

Pt. Garda Tujuh Buana Tbk (Oswal Group Ltd) is seeking a highly organized Remote Field Operations Coordinator to support dispersed installation and maintenance teams.

This fully remote role places you at the center of scheduling, logistics, and communication to keep field operations running smoothly from anywhere. You will manage work orders, coordinate technician schedules, track progress, and liaise between field teams and internal departments, ensuring compliance and efficient operations

Qualifications

• Experience in operations coordination or logistics, preferably remote.
• Strong organizational and multitasking abilities.
• Excellent communication and collaboration with dispersed teams.
• Proficient with scheduling tools and CRM software.
• Detail-oriented and proactive in problem solving.

Responsibilities

• Coordinate daily activities for field technicians and optimize routes.
• Manage incoming work orders and information capture.
• Serve as primary contact for field technicians and resolve issues.
• Track project status and generate operational reports.
• Maintain clear communication between field ops, support, and management.
• Ensure adherence to company policies across field operations.

Skills

Operations coordination

Logistics

Field service management

Scheduling software

CRM systems

Remote communication

Multitasking

Tools

Scheduling software

CRM systems

Job description

Our client is seeking a highly organized and proactive Remote Field Operations Coordinator to support their geographically dispersed installation and maintenance teams. In this fully remote position, you will be the central point of contact, responsible for scheduling, logistics, and communication to ensure field operations run smoothly and efficiently. You will manage work orders, coordinate technician schedules, track project progress, and liaise between the field teams and internal departments. This is an excellent opportunity to leverage your organizational skills and contribute to operational success from anywhere.

Key Responsibilities

• Coordinate and schedule daily activities for field technicians, optimizing routes and resource allocation.
• Manage incoming work orders, ensuring all necessary information is captured and assigned correctly.
• Act as the primary point of contact for field technicians, providing support and resolving logistical challenges.
• Track project status, update records, and generate reports on operational performance.
• Maintain effective communication between field operations, customer support, and management teams.
• Ensure compliance with company policies and procedures across all field operations.

Requirements

• Proven experience in operations coordination , logistics, or field service management, preferably in a remote setting.
• Exceptional organizational skills and the ability to manage multiple priorities simultaneously.
• Strong communication and interpersonal skills, with the ability to effectively coordinate remote teams.
• Proficiency with scheduling software, CRM systems, and standard office productivity tools.
• Detail-oriented with a proactive approach to problem-solving.
• Ability to work independently and manage workload effectively in a remote environment.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive health and wellness benefits package.
• Flexible work hours and a fully remote work arrangement.
• Opportunities for professional development and skill enhancement.
• A supportive team culture that values collaboration and efficiency.