Microsoft 365 & Intune Engineer
PT Multipolar Technology
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Job summary
PT Multipolar Technology is seeking a capable IT professional to provide technical support and administration for Microsoft 365, Intune, and Copilot. The role includes onsite and remote assistance, monitoring service health, and coordinating with users and teams to resolve issues in alignment with SLAs.
The candidate should have a Bachelor's degree in IT or related fields and at least 2 years of hands-on experience with Microsoft products, with strong communication and coordination skills.
Qualifications
- Bachelor's degree in IT or related field.
- Minimum 2 years of experience handling Microsoft products.
- Hands-on experience with Microsoft 365, Intune, and Copilot.
- Good understanding of Microsoft 365 administration and troubleshooting.
Responsibilities
- Provide technical support, troubleshooting, configuration, and monitoring for Microsoft 365, Microsoft Intune, and Microsoft 365 Copilot.
- Manage Microsoft 365 administration, including tenant, user, license, and device management.
- Deliver onsite and remote technical support in accordance with service requirements and SLA.
- Monitor service health and prepare periodic reports on incidents and problems.
- Coordinate with users and relevant teams to ensure effective issue resolution.
Skills
Education
Tools
Job description
PT Multipolar Technology is seeking a capable IT professional to provide technical support and administration for Microsoft 365, Intune, and Copilot. The role includes onsite and remote assistance, monitoring service health, and coordinating with users and teams to resolve issues in alignment with SLAs.
The candidate should have a Bachelor's degree in IT or related fields and at least 2 years of hands-on experience with Microsoft products, with strong communication and coordination skills.
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