Microsoft 365 Engineer: Admin & Support Specialist
PT Multipolar Technology
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Job summary
PT Multipolar Technology is seeking an IT support specialist to provide technical support, troubleshooting, configuration, and monitoring for Microsoft 365, Intune, and Copilot at a site in South Jakarta.
You will manage Microsoft 365 administration, including tenant, user, license, and device management, and deliver onsite and remote support per SLA.
Applicants should have a Bachelor's degree in IT/IS/IE and at least 2 years' hands-on Microsoft experience; certification is preferred.
Qualifications
- Bachelor's degree in Information Technology, Information Systems, Informatics Engineering, or related fields.
- Minimum 2 years of experience handling Microsoft products and solutions.
- Hands-on experience with Microsoft 365, Microsoft Intune, and Microsoft 365 Copilot.
Responsibilities
- Provide technical support, troubleshooting, configuration, and monitoring for Microsoft 365, Microsoft Intune, and Microsoft 365 Copilot.
- Manage Microsoft 365 administration, including tenant, user, license, and device management.
- Deliver onsite and remote technical support in accordance with service requirements and SLA.
- Monitor service health and prepare periodic reports on incidents and problems.
- Coordinate with users and relevant teams to ensure effective issue resolution.
Skills
Education
Tools
Job description
PT Multipolar Technology is seeking an IT support specialist to provide technical support, troubleshooting, configuration, and monitoring for Microsoft 365, Intune, and Copilot at a site in South Jakarta.
You will manage Microsoft 365 administration, including tenant, user, license, and device management, and deliver onsite and remote support per SLA.
Applicants should have a Bachelor's degree in IT/IS/IE and at least 2 years' hands-on Microsoft experience; certification is preferred.
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