Merchant Growth & Partnerships Lead

Cermati Fintech Group; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 12,000,000 - 18,000,000; Full time

Job summary

Cermati Fintech Group is seeking a Merchant Relations Specialist to acquire and manage local merchant partners in Medan. You will train merchants on product knowledge, dashboards, and tax basics, while driving programs that lift top-line metrics.

The role requires a strong network in local brands, good analytical skills in sales, and excellent negotiation and leadership abilities. A SIM A and C license with a personal vehicle are preferred.

Qualifications

• Bachelor or Diploma degree in any field.
• 1-2 years of experience in a financial company.
• Strong negotiation and leadership skills.
• Excellent communication skills.

Responsibilities

• Acquire, liaise and maintain relationships with local merchants.
• Merchant training on product knowledge, merchant dashboard, and basic tax process.
• Propose and drive implementation for new and recurring merchant programs to boost company metrics.
• Deal with merchants to support promotion media communication and sales improvement.
• Identify, research and maintain relationships with merchants.
• Analyze market updates and develop sales programs based on demand and trends.
• Research ways to increase product value based on client feedback and feature requests.
• Prepare partnerships with brands, online merchants, payment gateways or other partners regionally.
• Understand both our product and partners' products to create successful partnerships.
• Prepare customized presentations for potential partners.

Skills

Negotiation

Leadership

Communication

Sales analytics

Education

Bachelor or Diploma Degree

Job description

Cermati Fintech Group is seeking a Merchant Relations Specialist to acquire and manage local merchant partners in Medan. You will train merchants on product knowledge, dashboards, and tax basics, while driving programs that lift top-line metrics.

The role requires a strong network in local brands, good analytical skills in sales, and excellent negotiation and leadership abilities. A SIM A and C license with a personal vehicle are preferred.