Marketplace Operations Administrator

Pengiklan Anonim; Jakarta Barat; On-site; IDR 55,800,000 - 83,700,000; Full time

Job summary

Pengiklan Anonim is seeking an Administrator to oversee marketplace operations across multiple platforms from our Jakarta base. The role involves monitoring complaints from sellers and buyers and ensuring platform compliance with policies and regulations.

You will manage product data, categories, and seller information within the marketplace system, while preparing periodic reports on seller activity, complaints, and feature performance.

Qualifications

• Minimum SMA education or equivalent.
• At least 1 year of work experience as an administrator or in marketplace operations.
• Experience in optical/eyeglasses marketplace preferred.
• Proficient in computer use and fast typing.
• Excellent written and verbal communication.
• Detail-oriented and able to work under pressure.
• Understanding of online business and marketplace fundamentals is an added value.

Responsibilities

• Manage marketplace from various platforms.
• Monitor and handle complaints from sellers and buyers quickly and professionally.
• Manage product data, categories, and seller information in the marketplace system.
• Ensure seller compliance with platform policies and regulations.
• Create periodic reports on seller activity, complaints, and marketplace feature performance.

Skills

Communication skills

Typing speed

Detail-oriented

Problem solving

Live video presence

Education

SMA

Tools

Computer basics

Job description

Pengiklan Anonim is seeking an Administrator to oversee marketplace operations across multiple platforms from our Jakarta base. The role involves monitoring complaints from sellers and buyers and ensuring platform compliance with policies and regulations.

You will manage product data, categories, and seller information within the marketplace system, while preparing periodic reports on seller activity, complaints, and feature performance.