Marketing and Communications Officer

WWF Indonesia; Jakarta Pusat; On-site; IDR 100,000,000 - 180,000,000; Full time

Job summary

WWF Indonesia is seeking a Marketing & Communications Officer to support marketing and event activities that contribute to fundraising and enhance brand visibility for the Partnership & Fundraising Division at national and regional levels.

You will work closely with the Corporate Partnership Team and the Partnership & Fundraising Director to coordinate with internal teams and external donors, supporters, and WWF network partners, delivering compelling campaigns and ensuring WWF policies are

Qualifications

• Bachelor’s degree in Marketing, Events, Corporate Relations Management, or a related field
• Certificate in Graphic Design and/or Digital Design
• Fluency in English is essential
• Demonstrated experience delivering projects within a professional organization
• Experience and knowledge of marketing communications for campaign management
• Proficiency in Microsoft Word, PowerPoint, Excel, Internet, and Outlook

Responsibilities

• Contribute to successful marketing plans to strengthen fundraising and promote WWF-Indonesia’s community engagement programmes
• Support development and delivery of digital marketing content (emails, content, photo asset libraries, templates, event materials, copywriting, graphic design)
• Design and deliver marketing and communication materials to support campaigns and events
• Support marketing activities to promote WWF-Indonesia’s work and funding opportunities from partners
• Organize and support community events (Earth Hour, Members of Nature) to strengthen brand engagement
• Support fundraising campaign proposals
• Collaborate with Partnership & Fundraising Team on corporate philanthropy communications and visibility strategies
• Ensure compliance with WWF policies
• Undertake other related tasks as assigned

Skills

English fluency

Communication skills

MS Office

Graphic design basics

Digital marketing tools

Project management

Social media management

Education

Bachelor’s degree in Marketing, Events, Corporate Relations Management, or related field

Graphic Design/Digital Design certificate

Tools

MS Word

PowerPoint

Excel

Internet

Outlook

Job description

The Marketing & Communications Officer will support the successful delivery of marketing and event activities that contribute to fundraising efforts and enhance brand visibility for the Partnership & Fundraising Division. The role also supports the promotion of WWF-Indonesia’s work at both national and regional levels.

The position holder will work closely with the Corporate Partnership Team and the Partnership & Fundraising Director.

The Marketing & Communications Officer will also facilitate coordination between internal and external stakeholders, including the Communications Team and Program Development Team internally, as well as donors and supporters from the WWF network and private sector externally.

II. ROLES AND RESPONSIBILITIES

A. Key Responsibilities

• Contribute to the successful implementation of marketing plans to strengthen the funding proposition and promote WWF-Indonesia’s community engagement programmes, including flagship fundraising campaigns such as Members of Nature.
• Support the development and delivery of digital marketing content, including emails, digital content, photo asset libraries, templates, event materials, copywriting, and graphic design.
• Design and deliver marketing and communication materials to support campaign implementation and event activation.
• Support the implementation of key marketing activities to promote WWF-Indonesia’s work and facilitate funding opportunities from partners and stakeholders.
• Organize and support the delivery of community events, including Earth Hour and Members of Nature, to strengthen brand engagement and add value to partner relationship strategies.
• Support the development of fundraising campaign proposals.
• Collaborate with and support the Partnership & Fundraising Team in implementing corporate philanthropy communications and visibility strategies.
• Ensure compliance with WWF’s established policies and procedures.
• Undertake other relevant tasks and duties as assigned by the line manager.

B. Administration

• Follow WWF-Indonesia’s administrative systems and procedures, including communication with corporate partners, invoice processing, expense reimbursement submissions, Monitoring & Evaluation reports, and other administrative requirements within the assigned deadlines.
• Submit content for the organizational calendar and keep other staff informed of activities and whereabouts.
• Actively participate in weekly team workshops, monthly team meetings, and other meetings as required.
• Plan and report on individual performance indicators.

C. Monitoring, Evaluation, and Reporting

• Prepare regular reports on progress, activity implementation, challenges encountered, and lessons learned to serve as a basis for future evaluation and improvement.
• Prepare administrative documentation and reports for all activities within the scope of responsibility, both periodically and as requested.

D. Finance and Administration

• Support the Finance Team in ensuring the implementation of WWF-Indonesia’s financial management policies and procedures.
• Assist the Finance and Administration Team with administrative processes and ensure compliance with WWF-Indonesia’s policies and procedures.
• Comply with all applicable financial management rules and policies of WWF-Indonesia.

E. People and Culture

• Propose the Human Resources Planning required to support implementation within the respective areas of responsibility and focus.
• Develop individual Key Performance Indicators (KPIs) in consultation with the supervisor.
• Develop Terms of Reference (ToRs), manage the contracting process, supervise work implementation, and evaluate the deliverables of non-permanent staff and/or expert consultants under their responsibility.
• Support the People and Culture Team in activities aimed at enhancing the capacity of staff and non-staff under their responsibility, while ensuring the implementation of WWF-Indonesia’s human resource management policies.

F. Strategic Sourcing and Operations (SSO)

• Propose a Procurement Plan covering the procurement of goods and services required to support the implementation of the annual work plan.
• Properly use and maintain WWF-Indonesia’s work equipment, including both assets and non-assets, and support the SSO Team in conducting physical asset verification in accordance with designated use and WWF-Indonesia’s General Support policies.
• Support the General Support Team in ensuring the implementation of WWF-Indonesia’s General Support policies.

III. SAFEGUARD, RISK MANAGEMENT, AND COMPLIANCE

• Implement all activities while respecting and upholding Indigenous Peoples’ rights, Human Rights, Gender Equality, and inclusive conservation in accordance with the organization’s standards and values.
• Maintain the confidentiality of organizational data and information, and act within the scope of assigned authority.
• Contribute to identifying, analyzing, and assessing risks.
• Contribute to managing risks in accordance with the predetermined risk treatment strategy.

IV. COORDINATION MATRIX

A. Internal Working Relationships:

• Communications Team
• Quality & Program Development Team
• Conservation Team
• Operations Team

B. External Working Relationships:

• Existing and potential donors
• Private-sector partners

V. REQUIREMENTS

A. Education and Experience

• Bachelor’s degree in Marketing, Events, Corporate Relations Management, or a related field.
• Certificate in Graphic Design and/or Digital Design.
• Fluency in English is essential.
• Demonstrated experience in successfully delivering projects within a professional organization.
• Experience and adequate knowledge of marketing communications for campaign management.
• Proficiency in Microsoft Word, PowerPoint, Excel, Internet, and Outlook.

B. Technical Skills and Competencies

• Strong understanding of Corporate Social Responsibility (CSR) and philanthropic trends.
• Excellent writing, editing, and verbal communication skills in both Bahasa Indonesia and English.
• Proven ability to manage multiple projects and meet tight deadlines.
• Proficiency in digital marketing tools and analytics.
• Ability to understand internal business processes across different sectors.
• Ability to work collaboratively with colleagues across divisions and external stakeholders.
• Excellent verbal and written English communication skills, with strong attention to detail and experience preparing materials for and corresponding with C-suite executives.
• Ability to write and present compelling fundraising pitches and proposals.
• Excellent interpersonal and organizational skills, with a high level of self-motivation.
• Ability to work under pressure during appeals and meet tight deadlines while maintaining excellent attention to detail.
• Strong relationship-building skills with corporate and/or high-value donors.
• Strong critical and strategic thinking skills.
• Open-mindedness and receptiveness to new ideas.

At Yayasan WWF Indonesia we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community, and we offer a range of benefits to encourage a work life balance.