Market Manager

Dida; Jakarta Pusat; On-site; IDR 80,000,000 - 120,000,000; Full time

Job summary

DidaTravel is seeking a seasoned Sales/Account Manager to grow its hotel partner portfolio in Indonesia, especially Jakarta. You will negotiate partnerships, onboard hotels, and drive day-to-day relationship management to maximize revenue.

You will leverage KPI targets, engage with both independent hotels and hotel groups, and work with internal stakeholders to optimize content, rates, and availability while pursuing seasonal promotions and new inventory opportunities.

Qualifications

• Bachelor’s degree or equivalent.
• Minimum 5 years sales/account management experience in the travel industry.
• Solid hotel revenue / e-commerce / distribution background with proven record of handling major OTAs and online wholesalers.

Responsibilities

• Build and progressively expand a portfolio of local hotel partners and assigned regional chains / international chains by negotiating and securing win-win distribution partnerships.
• Execute effectively based on KPI metrics set by the company.
• Engage with both individual hotels and hotel groups to achieve targets.
• Optimize partner hotels’ content, rates and availability.
• Maximize sales for partner hotels by providing data insights and coordinating with internal stakeholders.
• Represent DidaTravel in the local market and build its profile with local influencers.
• Educate DidaTravel colleagues on market dynamics and needs.
• Secure additional rates and rooms as DidaTravel offers more products.
• Prepare weekly reports and monthly KPI reviews.

Skills

Sales

Account management

Travel industry

Negotiation

Relationship building

Education

Bachelor's degree

Tools

CRM software

Job description

• Build and progressively expand a portfolio of local hotel partners and assigned regional chains / international chains by negotiating and securing win-win distribution partnerships, facilitating the hotel onboarding, and owning DidaTravel’s day to day relationship with your portfolio of hotels.
• Execute effectively based on KPI metrics (targets, goals and/or strategic objectives) set by the company.
• Engage with both individual hotels and hotel groups in your market in order to achieve your targets.
• Ensure that partner hotels’ product (content, rates and availability) is consistently optimized and competitive.
• Maximize sales for your hotel partners by providing relevant data insights, support services and collaborating closely with DidaTravel’s internal stakeholders.
• Represent DidaTravel in the local market, build DidaTravel’s company profile with key local influencers (e.g. tourism bureau, hotel association, etc.) and provide expertise to the local industry.
• Educate DidaTravel’s colleagues on market dynamics and specific needs/requests from your portfolio.
• Secure additional rates and rooms as and when DidaTravel chooses to offer additional product to DidaTravel’s customers.
• Secure seasonal deals, evergreen and dynamic promotions within the guidelines set by Management to support the brands’ merchandising and marketing efforts.
• Responsible for weekly reports and monthly KPI review reporting to the team leader.
• Bachelor’s Degree or equivalent.
• Minimum 5 years sales/account management experience in the travel industry.
• Solid hotel revenue / e-commerce / distribution background with proven record of handling major OTAs and online wholesalers will also be considered.
• Demonstrates problem solving skills.
• Conscientious, quick learner, adaptable, self-aware, accountable, responsible.
• Independent work ethic, ability to work remotely.
• Ability to effectively communicate to various levels and through a variety of communication channels.
• Able to work independently as well as be a strong team player, always seeking to improve team and organizational performance.