Sales Manager

Hilton Garden Inn Bali Nusa Dua; Provinsi Bali; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Hilton Garden Inn Bali Nusa Dua is seeking a Sales Manager to lead designated corporate accounts, drive revenue across rooms, catering, and F&B, and expand group sales channels.

You will respond to inquiries, conduct site visits, negotiate contracts, and collaborate with departments to ensure guest satisfaction while coaching a sales team.

Qualifications

• Diploma or degree in Hospitality, Business, or related field.
• Minimum 2 years of experience in hotel Corporate, MICE, or Group room sales.
• Proven track record in driving revenue and managing key accounts.
• Strong negotiation, presentation, and relationship-building skills.
• Technical proficiency in hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner Survey).
• Ability to analyze sales data and market trends to inform strategy.
• Excellent communication and leadership skills with a collaborative mindset.

Responsibilities

• Represent the hotel to prospective clients and serve as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services
• Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts
• Conduct site visits, entertain clients, prepare proposals, determine rates, and negotiate contracts
• Service accounts through fulfillment and manage the full sales cycle
• Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions
• Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness
• Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction
• Supervise and support team members, monitor performance, and provide coaching
• Foster a positive and productive work environment

Skills

Negotiation

Presentation

Relationship-building

Leadership

Education

Diploma or degree in Hospitality/Business/related field

Tools

Delphi

Salesforce

OnQ

Market Planner Survey

Job description

As a Sales Manager, you will manage designated corporate accounts, develop and solicit new business, and drive total hotel revenue from rooms, catering, and F&B outlets. You will address business needs, explore new opportunities, and expand existing business through promotional efforts and sales channels. You're not just generating and managing group sales - you're delivering memorable experiences that make the stay for every guest.

Key responsibilities

Represent the hotel to prospective clients and serve as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services

Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts

Conduct site visits, entertain clients, prepare proposals, determine rates, and negotiate contracts

Service accounts through fulfillment and manage the full sales cycle

Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions

Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness

Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction

Supervise and support team members, monitor performance, and provide coaching

Foster a positive and productive work environment

About you

Diploma or degree in Hospitality, Business, or related field

Minimum 2 years of experience in hotel Corporate, MICE, or Group room sales

Proven track record in driving revenue and managing key accounts

Strong negotiation, presentation, and relationship-building skills

Technical proficiency in hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner Survey)

Ability to analyze sales data and market trends to inform strategy

Excellent communication and leadership skills with a collaborative mindset

About us

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.