Manufacturing IT Infrastructure Engineer — Networks, Servers & Security

PT Flextronics Technology Indonesia; Batam; On-site; IDR 120,000,000 - 180,000,000; Full time

Benefits offered by this job

Life Insurance

Paid Time Off

Job summary

Flex is seeking an IT Infrastructure Engineer to support, maintain and improve site IT infrastructure for manufacturing and office operations. You will provide technical support for network, server, end-user devices and participate in deployments, upgrades and security activities.

This role collaborates with regional teams on enterprise deployments, supports data centers and shop-floor IT endpoints, and drives continuous improvement through documentation, automation and knowledge transfer.

Qualifications

• Diploma or Bachelor’s degree in IT, CS, Engineering, or related field.
• Experience in IT infrastructure support.
• Manufacturing environment experience is preferred.
• Experience in electronics manufacturing is an added advantage.

Responsibilities

• Provide technical support for site IT infrastructure and related services.
• Support LAN/WAN, wireless networks and associated network infrastructure.
• Support Windows servers, client systems and related infrastructure.
• Support PCs, engineering workstations and shop-floor IT endpoints.
• Troubleshoot infrastructure incidents affecting manufacturing and office operations.
• Monitor infrastructure availability, performance and operational health.
• Escalate complex incidents to regional/global infrastructure teams when required.
• Participate in IT infrastructure for new manufacturing lines, customer programs and NPI activities.
• Support infrastructure installation, configuration, testing and deployment.
• Coordinate with corporate/regional teams on enterprise infrastructure deployments.
• Work with Engineering, Production and other business teams to identify infrastructure requirements.
• Support infrastructure hardening and cybersecurity initiatives.
• Implement infrastructure changes according to approved IT and security requirements.
• Support backup, recovery and business-continuity activities.
• Participate in incident investigations and root-cause analysis.
• Coordinate technical activities involving IT vendors and service providers.
• Maintain accurate infrastructure configuration and technical documentation.
• Identify opportunities to improve stability, supportability and efficiency of infrastructure services.
• Participate in IT operational automation and continuous-improvement initiatives.
• Develop technical documentation and troubleshooting procedures.
• Provide technical guidance and knowledge transfer to IT technicians and junior team members.

Skills

LAN/WAN networking

TCP/IP

Wireless technologies

Windows Server

Active Directory

Server virtualization

Monitoring

Cybersecurity

Incident management

Backup & recovery

Manufacturing IT support

Troubleshooting

Documentation

Team collaboration

Education

Diploma or Bachelor's Degree in IT/CS/Engineering

Tools

VMware

Hyper-V

Cisco IOS

Job description

Flex is seeking an IT Infrastructure Engineer to support, maintain and improve site IT infrastructure for manufacturing and office operations. You will provide technical support for network, server, end-user devices and participate in deployments, upgrades and security activities.

This role collaborates with regional teams on enterprise deployments, supports data centers and shop-floor IT endpoints, and drives continuous improvement through documentation, automation and knowledge transfer.