Manufacturing IT Infrastructure Engineer

PT Dekoruma Inovasi Lestari; Jakarta Utara; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Dekoruma is seeking an IT Infrastructure Engineer to manage and maintain IT systems across our manufacturing facility. You will oversee servers, network devices, VPN, CCTV, and related security to keep operations running smoothly.

Responsibilities include troubleshooting complex issues, performing root cause analyses, and collaborating with Manufacturing, Warehouse, GA, HR, and Finance to deliver reliable IT solutions. On-site support and after-hours work may be required.

Qualifications

• Bachelor’s degree in IT or related field.
• 2–3 years hands-on IT infrastructure experience.
• Strong networking fundamentals: IP addressing, subnetting, routing, VLAN, DHCP, DNS, VPN, and firewall.
• Hands-on with Windows Server, Virtual Machine/VMware, VPN, SSL, SQL, Firewall.
• Familiar with MikroTik, FortiGate, Cloud Controller, CCTV, switches, access points, and monitoring tools.
• Strong troubleshooting, independent RCA capability; proactive in a fast-paced manufacturing environment.

Responsibilities

• Manage, monitor, and maintain IT infrastructure across the facility.
• Troubleshoot infrastructure issues (Windows Server, VM, network, VPN, firewall, DNS, DHCP, VLAN, SQL).
• Proactively monitor system performance, network availability, and security.
• Perform root cause analysis and implement preventive solutions.
• Investigate and resolve new configurations and system behavior.
• Configure and optimize network infrastructure (MikroTik, FortiGate, switches, APs, cloud controllers).
• Support IT projects, upgrades, migrations.
• Collaborate with Manufacturing, Warehouse, GA, HR, Finance, and others.
• Act as first point of contact for IT issues; communicate status to users.
• Coordinate with external vendors for complex issues.
• Develop and maintain IT documentation, network diagrams, SOPs.
• Establish IT guidelines and security policies.
• Conduct IT security awareness for employees.
• On-site troubleshooting; after-hours maintenance when required.
• Identify opportunities to improve reliability, security, scalability, efficiency.

Skills

Networking fundamentals

Windows Server

VMware/Virtualization

Network troubleshooting

Root-cause analysis

Vendor coordination

Documentation

Communication

Education

Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field

Tools

MikroTik

FortiGate

Cloud Controller

CCTV

Switches

Access Points

Network Monitoring Tools

SQL

VMware

Job description

Dekoruma is seeking an IT Infrastructure Engineer to manage and maintain IT systems across our manufacturing facility. You will oversee servers, network devices, VPN, CCTV, and related security to keep operations running smoothly.

Responsibilities include troubleshooting complex issues, performing root cause analyses, and collaborating with Manufacturing, Warehouse, GA, HR, and Finance to deliver reliable IT solutions. On-site support and after-hours work may be required.