Mandarin Tour Ops Coordinator - Remote

PT Suryamas Cipta Sentosa; Jakarta Barat; Remote; IDR 66,960,000 - 111,600,000; Full time

Job summary

PT Suryamas Cipta Sentosa is seeking a travel coordinator to arrange itineraries, coordinate activities, and manage bookings remotely from Indonesia. Strong Mandarin (HSK4) and excellent Excel/Sheets skills are essential for this role.

You will liaise with Chinese guides and suppliers via WeChat, ensuring smooth communication and timely updates for customers. The position supports a work-from-home arrangement with flexible hours within tour schedules.

Qualifications

• Mandarin proficiency at least HSK 4 (score 200+)
• Strong problem-solving and communication skills
• Able to adapt to changing travel plans
• Experience coordinating itineraries and bookings is a plus

Responsibilities

• Arrange travel itineraries using MS Excel and Google Sheets.
• Coordinate travel activities through WeChat groups.
• Communicate with Chinese tour guides and drivers via WeChat groups.
• Handle bookings for attractions, trains, and restaurants using Mandarin apps.

Skills

MS Excel

Google Sheets

WeChat

Mandarin HSK4

Customer service

Problem solving

Stress management

Job description

PT Suryamas Cipta Sentosa is seeking a travel coordinator to arrange itineraries, coordinate activities, and manage bookings remotely from Indonesia. Strong Mandarin (HSK4) and excellent Excel/Sheets skills are essential for this role.

You will liaise with Chinese guides and suppliers via WeChat, ensuring smooth communication and timely updates for customers. The position supports a work-from-home arrangement with flexible hours within tour schedules.