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PT Daya Alam Surya seeks a proactive Mandarin-speaking Operations & Administrative Staff to manage day-to-day warehouse and office operations, oversee inventory workflows, and communicate with Mandarin-speaking suppliers, clients, and technical teams.
This role also includes on-site interpretation, translation of technical documents, and cross-department coordination to ensure smooth daily operations.
We are seeking a proactive, Mandarin-Speaking Operations & Administrative Staff member to oversee day-to-day warehouse/office operations, manage inventory workflows, and bridge communication with foreign suppliers, clients, and technical teams. This role combines hands-on operational management, logistics execution, and bilingual administration to keep daily business running smoothly
Inventory & Stock Control: Monitor incoming and outgoing goods, conduct stock reconciliations, track inventory levels, and ensure high standards of stock layout and warehouse organization (5S / 5R standards).
Delivery & Fulfillment Coordination: Issue and verify Delivery Orders (DO), organize loading/unloading schedules, and coordinate with third-party logistics providers to prevent shipping misdirections or delays.
Operational Reporting: Prepare weekly and monthly operational reports, tracking throughput, stock movement, damaged items, and logistics performance.
Vendor & Foreign Partner Relations: Serve as the main point of contact for Mandarin-speaking suppliers, vendors, and clients regarding order tracking, product specifications, and operational requirements.
On-Site Interpretation & Translation: Provide direct oral interpretation of Mandarin to English / Local Language during operational meetings, site visits, and technical discussions. Translate technical documentation, emails, and operating procedures.
Issue Resolution: Act as a communication bridge to rapidly resolve miscommunications, supply chain bottlenecks, or quality concerns with Mandarin-speaking stakeholders.
Documentation & Compliance: Manage operational documentation, contracts, shipping manifests, and official correspondence.
Cross-Departmental Coordination: Work closely with sales, technical support, and HR/Admin teams to align daily operational schedules with broader business goals.
Language Proficiency: Fluent or native-level proficiency in spoken, reading, and written Mandarin (HSK Level 5 or 6 preferred). Strong command of English and/or the local language.
Education: Bachelor's degree in Supply Chain/Logistics, Business Administration, Industrial Engineering, Foreign Languages, or a related field.
Experience: 2+ years of hands-on experience in operations, warehouse management, logistics coordination, or technical administration within a bilingual environment.
Technical Skills: Proficient in Microsoft Office (Excel, Word, PowerPoint) and familiar with ERP or inventory tracking systems.
Soft Skills: Strong leadership and coordination abilities, high attention to detail, problem-solving mindset, and cultural adaptability.
Bonus Points: