Operations & Business Manager - Heavy Equipment (Mandarin)

Fallon Chase; Kalimantan Tengah; On-site; IDR 900,000,000 - 1,500,000,000; Full time

Job summary

Fallon Chase is seeking an Overseas Business Operations Manager for a globally established heavy equipment manufacturer headquartered in China. The role will oversee and optimize subsidiary operations in Indonesia, focusing on business performance, sales operations, channel management, and compliance.

You will coordinate with headquarters, manage distributors, analyze market trends, and ensure regulatory adherence while aligning with regional strategies.

Qualifications

• Bachelor's degree or above in a relevant field.
• 4–8 years of overseas business operations or related experience.
• Mandarin proficiency is mandatory.
• Strong analytical skills and Excel expertise.
• Experience with end-to-end sales and channel management.

Responsibilities

• Develop and execute annual business plans, budgets, and KPIs.
• Oversee end-to-end sales operations from lead to delivery.
• Coordinate logistics, warehousing, and cross-functional activities.
• Ensure regulatory compliance and headquarters alignment.
• Manage distributor networks and channel performance.
• Provide market intelligence and strategic recommendations.

Skills

Mandarin

Analytical skills

Excel proficiency

Cross-functional coordination

Education

Bachelor's degree or above in Construction Machinery, International Trade, Business Administration, Marketing, or related field

Tools

Microsoft Excel

Job description

Operations & Business Manager - Heavy Equipment (Mandarin)

Fallon Chase is a recruitment firm specializing in delivering high-caliber senior management talent across various industries. We partner with leading organizations to identify exceptional professionals who drive business growth and long-term value.

Job Description

Our client is a globally established heavy equipment manufacturer headquartered in China, with an extensive international business presence.

The company is seeking an experienced Overseas Business Operations Manager to oversee and optimize its subsidiary operations in Indonesia. This role will be responsible for business performance management, sales operations, cross-functional coordination, channel management, and operational compliance while ensuring alignment with the company's regional strategies and headquarters' objectives.

Key Responsibilities

Business Performance Management: Develop and execute annual business plans, budgets, and performance targets while monitoring business KPIs and driving operational improvements.

Sales Operations Management: Oversee the end-to-end sales process, from opportunity management and order conversion to production planning and final delivery.

Business Analysis: Analyze sales performance, market trends, customer opportunities, and operational data to support business decisions and improve overall performance.

Cross-functional Coordination: Coordinate logistics, customs clearance, warehousing, financing, taxation, legal affairs, and after-sales support to ensure smooth business operations.

Subsidiary Operations & Compliance: Oversee daily subsidiary operations, ensure regulatory compliance, establish operational policies, and minimize business risks.

Channel & Dealer Management: Manage distributor and agent networks, including channel selection, performance evaluation, business planning, and customer segmentation.

Headquarters Coordination: Implement business strategies and operational policies from headquarters while supporting the company's localization and business expansion initiatives in Indonesia.

Market Intelligence: Monitor industry developments, competitors, and market opportunities to provide strategic insights and recommendations to management.

Requirements

Bachelor's degree or above in Construction Machinery, International Trade, Business Administration, Marketing, or a related field.

4–8 years of experience in overseas business operations, sales operations, or commercial management, preferably within the heavy equipment, industrial machinery, or manufacturing industry.

Experience managing end-to-end business processes, from lead generation and sales opportunities to order fulfilment and delivery.

Proficiency in Mandarin is mandatory, with the ability to communicate and coordinate effectively with Chinese headquarters.

Strong analytical skills with advanced Microsoft Excel knowledge, including PivotTables, data reporting, and business performance analysis.

Good understanding of business operations, channel management, logistics, and cross-functional coordination.

Strong communication, problem-solving, and stakeholder management skills.

High sense of responsibility, ownership, and ability to work independently in a fast-paced and demanding environment.

Willingness to collaborate with overseas headquarters and manage multiple operational priorities.