Mandarin-Speaking Chinese Restaurant Manager

IHG Hotels & Resorts; Kepulauan Riau; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

IHG Hotels & Resorts in Indonesia is seeking a Chinese Restaurant Manager for Holiday Inn Resort Bintan to oversee daily operations of the Chinese restaurant, ensure service standards, and drive revenue while controlling costs.

The role requires strong leadership, deep knowledge of Chinese cuisine and dining culture, and the ability to communicate in Mandarin with guests and partners; you will train staff, maintain hygiene, and collaborate with Culinary and Operations teams to deliver memorable

Qualifications

• Proven experience as a Chinese Restaurant Manager or similar role.
• Strong knowledge of Chinese cuisine, dining traditions, restaurant operations, and service standards.
• Proficiency in Mandarin is highly desirable.

Responsibilities

• Oversee daily Chinese restaurant operations, ensuring smooth service delivery and exceptional guest experiences.
• Lead, train, motivate, and develop the restaurant team to achieve operational and service excellence.
• Maintain high standards of food quality, presentation, service, cleanliness, and hygiene.
• Ensure consistent compliance with brand standards, food safety regulations, and operational procedures.
• Manage restaurant revenue, cost control, inventory, and staffing to achieve financial targets.
• Handle guest feedback and resolve complaints professionally to maintain guest satisfaction.
• Work closely with the Culinary team to develop menus, promotions, and dining experiences.
• Build strong relationships with guests, business partners, and key stakeholders to support business growth.
• Monitor guest preferences, market trends, and competitor activities to identify opportunities for improvement.

Skills

Chinese cuisine knowledge

Mandarin proficiency

Leadership

Restaurant operations

Communication

Job description

IHG Hotels & Resorts in Indonesia is seeking a Chinese Restaurant Manager for Holiday Inn Resort Bintan to oversee daily operations of the Chinese restaurant, ensure service standards, and drive revenue while controlling costs.

The role requires strong leadership, deep knowledge of Chinese cuisine and dining culture, and the ability to communicate in Mandarin with guests and partners; you will train staff, maintain hygiene, and collaborate with Culinary and Operations teams to deliver memorable