Manager/Assistant VP, TMRW Digital Engagement

United Overseas Bank Limited; Tangerang; Hybrid; IDR 1,088,139,000 - 2,176,279,000; Full time

Job summary

United Overseas Bank Limited seeks a Manager/AVP, TMRW Digital Engagement to lead digital product launches, customer onboarding and adoption, with a strong emphasis on security education. Working with Digital Platform and Marketing, you will create and deliver content to raise awareness of digital security features and anti-scam measures, and monitor engagement metrics to report on campaign effectiveness.

The role requires strategic thinking, customer-centric mindset, and excellent

Qualifications

• Bachelor's degree in Marketing or related field.
• 3+ years in product marketing, preferably in financial services or tech.
• Good understanding of digital security best practices and customer education techniques.
• Excellent communication, project management, and analytical skills.

Responsibilities

• Support engagement initiatives for new digital product launches and onboarding.
• Collaborate with Digital Platform and Marketing on digital security awareness content.
• Manage security communication alert protocols across digital channels.
• Monitor and report on digital engagement metrics and campaign effectiveness.

Skills

Digital engagement

Digital security

Campaign management

Analytics

Cross-functional

Stakeholder influence

Education

Bachelor's degree in Marketing

Job description

Manager/Assistant VP, TMRW Digital Engagement page is loaded## Manager/Assistant VP, TMRW Digital Engagementremote type: Hybridlocations: Central Region (City Area)time type: Full timeposted on: Posted Todayjob requisition id: JR98574Company: 1011 United Overseas Bank Ltd**About UOB**United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values - Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.**Job Description**## **Position Overview**The Manager/AVP, TMRW Digital Engagement, will play a pivotal role in supporting the launch of new digital products and services. This individual will be responsible for developing and executing strategies that drive digital engagement, enhance user adoption, and promote security best practices among customers. The ideal candidate is passionate about digital innovation, customer experience, and security education.## Key Responsibilities* Support engagement initiatives for new digital product launches, ensuring seamless customer onboarding and maximizing user adoption to drive digital engagement.* Collaborate with Digital platform and Marketing on digital security. From security feature launches to creating and delivering content to raise awareness and education of digital security features and anti-scam measures to mitigate risks for customers.* Manage security communication alert protocols across digital channels.* Monitor and analyze digital engagement metrics, identifying opportunities for improvement and reporting on campaign effectiveness.## Qualifications* Bachelor's degree in Marketing, Business, Communications, or a related field.* 3+ years of experience in product marketing, preferably within financial services or technology sectors.* Good understanding of digital security best practices and customer education techniques.* Excellent communication, project management, and analytical skills.* Proven ability to collaborate cross-functionally and influence stakeholders at all levels.* Experience with digital analytics tools and campaign management platforms is a plus.## Key Competencies* Strategic thinking and problem-solving* Customer-centric mindset* Ability to translate complex concepts into clear, actionable messages* Adaptability and agility in a fast-paced environment* Passion for digital innovation and education##**Additional Requirements**Be a Part of the UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.Apply now and make a Difference# ****Together, Let's Build the Future of ASEAN****We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term.Explore career opportunities with us today.