Director of Wellness

Bali Jobs Recruitment; Kuta Selatan; Presencial; IDR 900.000.000 - 1.300.000.000; Jornada completa

Descripción de la vacante

Bali Jobs Recruitment is assisting a premier eco-luxury wellness retreat in Bali to hire a Director of Wellness. Lead daily operations, shape wellness programming, and ensure exceptional guest experiences in a luxury setting.

The role requires a strong clinical mindset, senior leadership experience, and fluency in English, with certifications in wellness disciplines highly valued. On-site management of therapy, movement, and guest relations is essential.

Formación

• Bachelor’s degree or equivalent in Health Sciences, Integrative Medicine, Spa & Hospitality Management, or Business Administration.
• Professional certifications in wellness disciplines (e.g., Naturopathy, TCM, Ayurveda, CIDESCO, ITEC, Exercise Physiology, Physiotherapy, or Yoga Alliance) are strongly advantageous.
• Minimum 8 years of progressive operational experience in luxury wellness resorts or Forbes Five-Star/Leading Hotels, including 3+ years in a senior wellness leadership role.
• Strong practitioner mindset with literacy in preventative health, longevity science, and biohacking; interface with on-site clinical staff.

Responsabilidades

• Own daily on-property operational performance and guest satisfaction metrics.
• Oversee all wellness pillars and ensure smooth integration with resort operations.
• Liaise with on-site longevity medical clinic for diagnostics and aftercare.
• Host VIP guests and manage guest itineraries from pre-arrival to post-departure health roadmaps.
• Recruit and mentor wellness supervisors, consultants, and therapists.
• Manage budgeting, inventory, and retail revenues to maximize facility yield.
• Enforce health protocols and luxury hygiene standards across all facilities.

Conocimientos

Wellness leadership

P&L management

Team leadership

Hospitality excellence

English fluency

Educación

Bachelor’s degree in Health Sciences

Certifications in wellness disciplines

Descripción del empleo

Our client, an eco-luxury wellness retreat nestled in the serene landscapes of Bali, is actively seeking an experienced and passionate Director of Wellness to lead the daily operations of its wellness department, ensure exceptional guest experiences, and translate the resort's wellness vision into seamless on-the-ground execution.

Requirements:

• Bachelor's degree or equivalent higher education in Health Sciences, Integrative Medicine, Spa & Hospitality Management, or Business Administration.
• Professional certifications in a recognized wellness discipline (e.g., Naturopathy, TCM, Ayurveda, CIDESCO, ITEC, Exercise Physiology, Physiotherapy, or Yoga Alliance) are strongly advantageous.
• Minimum 8 years of progressive operational experience within world-class luxury wellness resorts or Forbes Five-Star/Leading Hotels of the World properties, including at least 3 years in a senior wellness leadership role.
• Strong practitioner mindset with deep literacy in preventative health, longevity science, and biohacking modalities, paired with the credibility to interface seamlessly with on-site clinical and medical specialists.
• Proven track record of full departmental P&L management, yield optimization, resource scheduling, and budget discipline under corporate or executive guidance.
• Demonstrated excellence in leading, mentoring, and developing multicultural, multidisciplinary teams across wellness consultations, movement, spa, and guest relations.
• Deep alignment with the expectations, discretion, and personalized demands of ultra-high-net-worth global wellness travelers.
• Professional fluency in written and spoken English is mandatory; valid First Aid and CPR certifications (or willingness to certify upon joining) are required.

Key Responsibilities:

• Own daily on-property operational performance, quality benchmarks, and guest satisfaction metrics, effectively executing group-level programming and longevity initiatives while maintaining scientific rigor.
• Exercise complete operational management across all wellness pillars—including holistic consultations, vitality diagnostics, movement studios, signature treatment facilities, and curated lifestyle workshops—ensuring smooth integration with resort operations such as wellness cuisine.
• Serve as the primary on-property liaison for the on-site longevity medical clinic, coordinating frictionless hand-offs between advanced diagnostics and tailored holistic lifestyle aftercare.
• Oversee comprehensive guest itineraries from pre-arrival health assessments to bespoke post-departure health roadmaps, personally hosting VIP and long-stay retreat guests with empathy and absolute confidentiality.
• Lead, recruit, and inspire an in-house team of wellness supervisors, consultants, specialized practitioners, and holistic therapists through continuous professional education, structured SOP training, and proactive daily mentorship.
• Oversee departmental budgeting, cost control, inventory management, and retail revenues, maximizing therapist utilization and facility yield without compromising luxury service standards.
• Enforce strict health and safety protocols, contraindication screenings, accurate evidence-based health communication, and rigorous international luxury hygiene standards across all wellness facilities.