Luxury Watches Client Advisor — Sales & Relationships

PT Luxehouze Group Indonesia; Jakarta Utara; On-site; IDR 133,920,000 - 212,040,000; Full time

Job summary

Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We seek a Client Advisor who takes responsibility, thinks in outcomes, and aims to build, improve, and scale—and not just execute tasks.

Responsibilities include delivering against revenue targets, sharing brand knowledge with clients, and providing exceptional service.

Qualifications

• Mandatory background experience in luxury watches, fashion, automotive, or property.
• Target oriented with high integrity and trustworthy.
• Effective in persuasive communication.
• Energetic and outgoing interpersonal.
• Good command of verbal and written English and Bahasa Indonesia.
• Passionate about delivering exceptional customer service.
• Self-motivated with proactive follow-up.
• Experience in luxury brands is a plus.

Responsibilities

• Deliver against revenue targets and all key performance metrics.
• Be well-versed about the brands and share knowledge with valued clients.
• Provide excellent service to clients in line with brand rules.
• Initiate connections and build relationships with existing and new clients.
• Manage and preserve clients' information and preferences.
• Continuously boost sales to meet monthly targets.
• Monitor sales flow, stock, and shipment.
• Stand by for inquiries and ensure effective follow-ups to drive conversion.

Skills

Luxury brands

Target oriented

Persuasive communication

Interpersonal skills

Bilingual EN/ID

Customer service

Self-motivated

Proactive follow-up

Job description

Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We seek a Client Advisor who takes responsibility, thinks in outcomes, and aims to build, improve, and scale—and not just execute tasks.

Responsibilities include delivering against revenue targets, sharing brand knowledge with clients, and providing exceptional service.