Luxury Client Advisor — Revenue & Relationships

Luxehouze; Jakarta Pusat; On-site; IDR 48,000,000 - 72,000,000; Full time

Job summary

Luxehouze is a fast-growing omnichannel luxury marketplace in Indonesia and Singapore seeking a Client Advisor who thrives on outcomes and building lasting client relationships.

You will deliver against revenue targets, deepen brand knowledge with clients, and provide service aligned with brand rules. This role requires strong English and Bahasa Indonesia, proactive follow-up, and a passion for luxury customer experience.

Qualifications

• Target oriented, high integrity and trustworthy.
• Effective in persuasive communication.
• Energetic and outgoing interpersonal.
• Good knowledge of English and Bahasa Indonesia (written and verbal).
• Passionate about delivering exceptional customer service.
• Self-motivated with proactive follow-up.
• Having experience in luxury brand is a plus.
• Time management skill.

Responsibilities

• Deliver against revenue targets and all key performance metrics.
• Well-versed about the brands and sharing the knowledge with valued clients.
• Providing excellent service to clients in line with the brand's rules.
• Initiating connections and building relationships with both existing and new clients.
• Managing and preserving clients information and preferences.
• Continuously boosting sales to meet monthly targets.
• Monitor sales flow, stock, and shipment.
• Stand by for inquiries and ensure effective follow-ups to drive conversion.

Skills

Target oriented

Persuasive communication

Energetic interpersonal

English & Bahasa Indonesia (written)

Customer service excellence

Self-motivation and proactive follow‑y

Time management

Job description

Luxehouze is a fast-growing omnichannel luxury marketplace in Indonesia and Singapore seeking a Client Advisor who thrives on outcomes and building lasting client relationships.

You will deliver against revenue targets, deepen brand knowledge with clients, and provide service aligned with brand rules. This role requires strong English and Bahasa Indonesia, proactive follow-up, and a passion for luxury customer experience.