Luxury In-Room Dining Specialist

Accorhotel; Jakarta Pusat; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

Raffles Jakarta seeks an attentive In-Room Dining Server to deliver exceptional service in guests' suites and privacy. You will take orders, coordinate with kitchen and bar, and ensure timely, accurate presentation of each dish and beverage, maintaining the hotel’s luxury standards.

Ideal candidates have a high school diploma, some hospitality exposure, and strong knowledge of food and drinks. Weekend/evening work is common, and a polished, professional appearance is essential.

Qualifications

• A high school diploma or equivalent; hospitality certifications are advantageous.
• Previous experience in a similar role, preferably in a luxury hotel or upscale dining.
• Solid understanding of food and beverage items, ingredients, and wine pairing.
• Attention to detail to ensure order accuracy, presentation, and service standards.
• Ability to multitask, prioritize, and deliver within time frames.
• Physical stamina to stand, walk, and carry trays for long periods.
• Work hours include weekends, evenings, and holidays; adaptability is required.
• Professional appearance and conduct expected in a luxury hotel environment.

Responsibilities

• Deliver personalized in-room dining service and take guest orders.
• Coordinate with kitchen and bar staff for order preparation.
• Ensure orders are delivered promptly with correct presentation.
• Uphold luxury service standards and guest satisfaction.

Skills

Guest service

Attention to detail

Multitasking

Time management

Physical stamina

Flexibility

Professionalism

Food and beverage knowledge

Education

High school diploma

Hospitality certification (advantageous)

Job description

Raffles Jakarta seeks an attentive In-Room Dining Server to deliver exceptional service in guests' suites and privacy. You will take orders, coordinate with kitchen and bar, and ensure timely, accurate presentation of each dish and beverage, maintaining the hotel’s luxury standards.

Ideal candidates have a high school diploma, some hospitality exposure, and strong knowledge of food and drinks. Weekend/evening work is common, and a polished, professional appearance is essential.