Luxury Hotel L&D Specialist: Elevate Talent & Service

Hotel Indonesia Kempinski Jakarta; Jakarta Pusat; Sur place; IDR 180 000 000 - 300 000 000; Plein temps

Résumé du poste

Hotel Indonesia Kempinski Jakarta seeks an Hotel Learning and Development Executive to assist the Learning & Development Manager in delivering both Kempinski and local learning initiatives. The role focuses on onboarding, brand immersion, and ensuring engagement in learning programs for hotel staff.

You will design and deliver development programmes, assess performance through the Kempinski Experience Assessment, and support continual improvement of service and guest satisfaction through

Qualifications

• Bachelor’s degree in related field.
• Minimum three years in a similar luxury hospitality role.

Responsabilités

• Support the L&D Manager in establishing a learning network.
• Plan, design and deliver L&D programmes.
• Implement L&D marketing strategy.
• Support Kempinski DNA and brand immersion activities.
• Collaborate with department heads to improve performance using KEA.

Connaissances

L&D coordination

Training design

Delivery execution

Stakeholder management

Formation

Bachelor's degree in Hospitality Management/Tourism/Business Administration

Description du poste

Hotel Indonesia Kempinski Jakarta seeks an Hotel Learning and Development Executive to assist the Learning & Development Manager in delivering both Kempinski and local learning initiatives. The role focuses on onboarding, brand immersion, and ensuring engagement in learning programs for hotel staff.

You will design and deliver development programmes, assess performance through the Kempinski Experience Assessment, and support continual improvement of service and guest satisfaction through