Luxury Butler – Personal Guest Concierge

Raffles Hotels & Resorts; Indonesia; On-site; IDR 89,280,000 - 167,400,000; Full time

Job summary

Raffles Jakarta, part of Raffles Hotels & Resorts, seeks a dedicated Butler to deliver the pinnacle of personalized service in a luxury hotel setting in Jakarta. The role requires understanding guest preferences, anticipating needs, and crafting bespoke experiences with meticulous attention to detail.

The ideal candidate has a background in guest relations or luxury hospitality, with strong communication skills and cultural awareness to engage an international guest profile.

Qualifications

• Education: High school diploma or equivalent; hospitality degree advantageous.
• Experience in guest relations or luxury hospitality roles is advantageous.
• Excellent verbal and written communication skills are required.
• Strong attention to detail is critical for anticipating guest needs.
• Cultural awareness is essential for dealing with an international clientele.
• Multilingual proficiency is a significant advantage.
• Problem-solving abilities are necessary to address guest concerns.

Responsibilities

• The Butler provides the highest level of personalized service to guests, understanding preferences to create bespoke experiences and ensuring flawless execution of every aspect of the guest's stay.

Skills

Guest relations

Butler services

Hospitality

Communication

Attention to detail

Cultural awareness

Multilingual

Problem solving

Education

High school diploma or equivalent

Hospitality management degree (advantage)

Job description

Raffles Jakarta, part of Raffles Hotels & Resorts, seeks a dedicated Butler to deliver the pinnacle of personalized service in a luxury hotel setting in Jakarta. The role requires understanding guest preferences, anticipating needs, and crafting bespoke experiences with meticulous attention to detail.

The ideal candidate has a background in guest relations or luxury hospitality, with strong communication skills and cultural awareness to engage an international guest profile.