Lounge Experience Leader

Savaya Group; Provinsi Bali; On-site; IDR 200,880,000 - 334,800,000; Full time

Job summary

Manuza in Bali seeks a Lounge Assistant Manager to oversee the lounge operation and lead the service team. You will coach staff, monitor guest flow, and ensure the lounge delivers attentive, consistent service on every shift.

This hands-on leadership role requires being present on the floor, solving on-the-spot issues, and collaborating with Restaurant, Bar, Kitchen, Reservations, and Guest Relations to create a warm, personalized guest journey.

Qualifications

• Experience supervising a lounge, restaurant, bar, or premium hospitality operation.
• Ability to lead from the floor and support the team during busy service.
• Excellent guest service with calm, professional problem-solving.

Responsibilities

• Lead the lounge service team and ensure smooth operations on shift.
• Oversee guest flow, reservations, seating plans, and table turnover.

Skills

Front-of-house leadership

Guest satisfaction

Bilingual communication

Job description

Manuza in Bali seeks a Lounge Assistant Manager to oversee the lounge operation and lead the service team. You will coach staff, monitor guest flow, and ensure the lounge delivers attentive, consistent service on every shift.

This hands-on leadership role requires being present on the floor, solving on-the-spot issues, and collaborating with Restaurant, Bar, Kitchen, Reservations, and Guest Relations to create a warm, personalized guest journey.