Logistics Specialist

PT Philips Indonesia; Jakarta Utara; Hybrid; IDR 133,920,000 - 200,880,000; Full time

Job summary

Philips Indonesia is seeking a Logistics Specialist to improve operational efficiency and customer satisfaction at district level. You will oversee inventory control, customs clearance, shipment management (inbound/outbound), and export compliance to ensure on-time delivery to customers.

You will manage 3PL performance, coordinate order-to-cash support, and ensure warehouse and export compliance, while leading stock accuracy and cycle counts. Hybrid work model offers office and home-based days.

Qualifications

• 2-3 years of relevant experience in logistics, supply chain, or warehouse operations.
• Strong vendor management skills (customs brokers, warehouse providers, last mile delivery partners).
• Proficiency in Excel (pivot tables, lookups).
• Very good analytical and numerical skills.
• Understanding of warehouse processes (inbound, put-away, pick & pack, outbound).

Responsibilities

• Logistics, compliance and cost control: manage 3PL performance, KPI tracking, PO management and invoice review.
• Collaborates with stakeholders and supports order-to-cash processes (POD, backorders, tool requirements).
• Act as point of contact for demo equipment movement and oversee demo/loan processes.
• Own warehouse, logistics and export control compliance for the district; serve as District ECO.
• Manage inbound/outbound shipments, ensure on-time, in-full delivery to customers/sites.

Skills

Inventory management

Vendor management

Excel

Analytical skills

Organizational skills

Tools

SAP

Stockview

Job description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

1. Role Overview

In this role, you have the opportunity to make a meaningful impact by improving operational efficiency and customer satisfaction. You will be responsible for providing operational, logistical, and warehousing support at the district level, with a strong focus on inventory control, customs clearance, shipment management (inbound/outbound), export compliance, and ensuring on-time delivery to customers.

2. Key Responsibilities

Logistics, Compliance and Cost Control

Manage 3PL performance for warehouse and transportation providers, including KPI tracking, regular performance reviews, PO management and invoice review.

Actively collaborates with stakeholders and manages the supporting requirement for order-to-cash process (e.g. timely POD collection, close monitoring of backorders, managing tools/wheels requirements, etc).

Act as the point of contact regarding demo equipment movement and request and oversee the end-to-end process for demo / loan process.

Own warehouse, logistics, and export control compliance for the district including acting as the District Export Control Officer (ECO).

Manage both bonded and non-bonded inbound and outbound shipments, ensuring on-time and in-full delivery to customers/sites.

Manage order management with IWD teams, PCT and GBS OM, including documentation, shipment status, and backorder monitoring, to ensure on-time delivery through TMS optimization.

Oversee all Last Mile Provider (LMP) activities and maintain valid SLAs in collaboration with Procurement.

Act as Ship Hold Coordinator within the district and supervise end-to-end DEFOA and ensure timely completion.

Manage physical stock write-off and scrapping processes in collaboration with appointed external parties.

Partner with Quality & Regulatory teams on labeling activities and permit applications (BAPETEN, etc).

Support Sales teams with IWD cost inputs for customer quotations and ensure accurate cost (IWD / TPW) allocation to projects or business cost centers, including monthly incurred cost tracking and annual AOP budget proposal.

Submit internal control self-assessments on supply chain security, inventory and accrual inputs.

Provide logistics supporting documentation for financial related activities.

Own audit-related activities for warehouse and logistics with quality and HSE (e.g., GDPMD) and support customs audits when required.

Inventory Accuracy & Warehouse Management

Ensure posting accuracy across GR, GI, inbound, pick & pack, and outbound processes.

Own stock accuracy (aged and non-aged inventory) for commercial, free stock, and demo.

Conduct monthly inventory cycle count reconciliation, analyze the stock accuracy and provide the report including the comprehensive CAPA for any discrepancies.

Plan and lead stock takes and submit the reports to relevant stakeholders.

Manage 3rd party product purchase based on order requirements, collaborate with stakeholders to ensure product availability in the right quantity, at the right time, and with the right product.

Ensure implementation of Good Warehouse Practice in alignment with GDPMD requirements.

Lead shelf-life management for stocks with expiry dates to maintain inventory quality and compliance.

Participate in lean supply chain initiatives and continuous improvement programs to enhance operational efficiency.

Systems & Tools

SAP

Stockview

3. To Succeed in This Role

Resilient person with 2-3 years of relevant experience in logistics, supply chain, or warehouse operations.

Strong vendor management skills (customs brokers, warehouse providers, last mile delivery partners).

Proficiency in Excel (pivot tables, lookups).

Very good analytical and numerical skills.

Understanding of warehouse processes (inbound, put-away, pick & pack, outbound)

Strong organizational skills, including structured e-filing.

Ability to work independently with a proactive, customer-first mindset.

How we work at Philips

Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work, and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

About Philips

Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.